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Compare Suptask vs GLPI

Suptask - Service Desk Software
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GLPI - Service Desk Software
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Overview

Description

Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. ... Read More

GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, ... Read More

Entry Level Pricing
  • Starts from $18 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
User Ratings

4.8

(24)

4.7

(57)
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Software Demo

Demo

Pricing

Pricing Option
      Starting From
      • $18 , Billed Yearly
      • Not Available
      Pricing Plans
      • Free

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms - 1

        Show more +

      • Light

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms -3

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      • Professional

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms - 10

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      • Browse all pricing plans
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      22

      Very Good

      2

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      30

      Very Good

      10

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple ...Read more

      GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket ...Read more

      Pros and Cons
      • User-friendly interface that simplifies task management and enhances collaboration among teams.

      • Seamless integration with Slack for efficient team collaboration and communication.

      • Provides valuable insights for tracking ongoing cases and prioritizing tasks.

      • Customizable workflows and forms to suit individual team needs.

      • Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.

      • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

      • Highly customizable open-source IT asset management and support ticket system with a strong supporting community.

      • Easy to use and customize, offering a complete ITSM solution.

      • Excellent graphical interface with easy handling and reporting features.

      • Provides project and contract management, automatic inventory, and deployment in multiple environments.

      • Newcomers may find the richness of features and customizations overwhelming without proper support.

      • Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      Mobilitywork

      Mobilitywork

      ONVI

      ONVI

      Nagios

      Nagios

      Airbus

      Airbus

      Habitat

      Habitat

      Doctolib

      Doctolib

      Media and Screenshots

      Screenshots
      Conversational Ticketing

      5 Screenshots

      Assests

      4 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      GLPI offers Free Trial, but Suptask does not.

      Suptask is designed for Large Enterprises, Medium Business and Small Business.

      GLPI is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Suptask begins at $18/Month when Billed Yearly, while pricing details for GLPI are unavailable.

      Some top alternatives to Suptask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, Desky, AzureDesk, Desk365, BoldDesk, Tikit and Scopedesk.

      Some top alternatives to GLPI includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, osTicket, TOPdesk, Spiceworks Help Desk, iSupport Software, Richdesk and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].