SupportBee vs Pivotal Tracker vs Quickbase vs Smartsheet - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SupportBee (3) Get Quote Get Quote	Pivotal Tracker (110) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More	The Pivotal Tracker platform is the first agile project management software that isn't a pain to use. It's designed as a beautiful web application that facilitates communication, ... Read More
Entry Level Pricing	Starts from $13 , Billed Yearly	Starts from $6.50
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.2/10	8.8/10
User Ratings	4.2 (31)	4 (303)
	Get Quote	Get Quote

Software Demo

Demo

How do SupportBee, Pivotal Tracker, Quickbase and Smartsheet Compare on Features?

Total Features	16 Features	11 Features
Unique Features
	Get Quote	Get Quote

What Do SupportBee, Pivotal Tracker, Quickbase and Smartsheet Cost?

Pricing Option
Starting From	$13 , Billed Yearly	$6.50
Pricing Plans	Startup Get Started Unlimited Email Inboxes/Tickets Customer Management Snippets Show more + Enterprise Get Started Includes features of Startup plan, plus Teams: 3 Knowledge Base Software: 3 Sites Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

SupportBee vs Pivotal Tracker vs Quickbase User Reviews & Rating Comparison

User Ratings	4.2 (based on 31 reviews)	4 (based on 303 reviews)
Rating Distribution	Excellent 1 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 50 Very Good 50 Good 10 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Pivotal Tracker is a highly regarded project management tool that excels at streamlining workflows, making it an ideal choice for teams practicing Agile or Scrum methodologies. Its intuitive ...Read more
Pros and Cons	Pros and Cons of SupportBee	Pros and Cons of Pivotal Tracker Intuitive and easy-to-use interface, facilitating a quick onboarding process and minimal learning curve. Simplifies project management with features like ticket organization, task prioritization, and backlog management. Excellent integration capabilities with tools like GitHub and Slack for seamless workflow and communication. Ideal for agile methodologies, supporting sprints, epics, and velocity tracking for enhanced team collaboration. Limited customization of features like card workflows and progression, which may restrict advanced use cases. Better suited for smaller or less complex projects; scaling for larger ones may not be as seamless.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	SupportBee_customers_0 SupportBee_customers_1 SupportBee_customers_2	Groupon BBC Berkley

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Quickbase 4.2 Smartsheet 4.1 ClickUp 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SupportBee and Pivotal Tracker offer a Free Trial.

SupportBee is designed for Large Enterprises, Medium Business and Small Business.

Pivotal Tracker is designed for Large Enterprises, Medium Business and Small Business.

Pricing for SupportBee Starts at $13/User/Month when Billed Yearly whereas for Pivotal Tracker Starts at $6.50/User/Month.

Some top alternatives to SupportBee includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

Some top alternatives to Pivotal Tracker includes Quickbase , Smartsheet, ClickUp, Jira, Wrike, TeamGantt, Teamwork, ProjectManager.com, Microsoft Project, Backlog, Trackboard, Quick Base, Projectsly by 500apps, Height and Project Insight.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

SupportBee vs Pivotal Tracker vs Quickbase vs Smartsheet - Which Tool Fits Your Business?

SupportBee

Pivotal Tracker

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do SupportBee, Pivotal Tracker, Quickbase and Smartsheet Compare on Features?

Total Features

Unique Features

What Do SupportBee, Pivotal Tracker, Quickbase and Smartsheet Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

SupportBee vs Pivotal Tracker vs Quickbase User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of SupportBee

Pros and Cons of Pivotal Tracker

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure