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SupportBee vs LiveAgent vs SympoQ vs Zendesk Support - Which Tool Fits Your Business?

SupportBee - Help Desk Software
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SympoQ - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ ... Read More

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $15
  • Starts from $79

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • Free Trial available

Spotsaas Score

9.2/10

9.8/10

8.0/10

User Ratings

4.2

(31)
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Software Demo

Demo

SympoQ has not given any software demo yet

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How do SupportBee, LiveAgent, SympoQ and Zendesk Support Compare on Features?

Total Features

16 Features

25 Features

10 Features

Unique Features

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        What Do SupportBee, LiveAgent, SympoQ and Zendesk Support Cost?

        Pricing Option

              Starting From

              • $13 , Billed Yearly
              • $15
              • $79

              Pricing Plans

              • Startup

                • Unlimited Email Inboxes/Tickets

                • Customer Management

                • Snippets

                Show more +

              • Enterprise

                • Includes features of Startup plan, plus

                • Teams: 3

                • Knowledge Base Software: 3 Sites

                Show more +

              • Not Available
              • Not Available

              Pricing Page

              supportbee pricingliveagent pricingsympoq pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Not Available
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              SupportBee vs LiveAgent vs SympoQ User Reviews & Rating Comparison

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              1

              Very Good

              2

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              682

              Very Good

              173

              Good

              13

              Poor

              1

              Terible

              1

              No reviews available for the product

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of SupportBee

              Pros and Cons of LiveAgent

              Pros and Cons of SympoQ

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              SupportBee_customers_0

              SupportBee_customers_0

              SupportBee_customers_1

              SupportBee_customers_1

              SupportBee_customers_2

              SupportBee_customers_2

              LiveAgent_customers_0

              LiveAgent_customers_0

              LiveAgent_customers_1

              LiveAgent_customers_1

              LiveAgent_customers_2

              LiveAgent_customers_2

              No Customers information available.

              Media and Screenshots

              Screenshots

              Comments

              5 Screenshots

              Inside of Tickets

              14 Screenshots

              SympoQ screenshot

              1 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              5 Videos

              No videos available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both SupportBee and LiveAgent offer a Free Trial.

              SupportBee is designed for Large Enterprises, Medium Business and Small Business.

              LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for SupportBee Starts at $13/User/Month when Billed Yearly whereas for LiveAgent Starts at $15/User/Month.

              Some top alternatives to SupportBee includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

              Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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