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Compare SuiteCRM vs Act! vs Salesforce Sales Cloud vs Thryv

SuiteCRM - CRM Software
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Act! - CRM Software
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Overview

Description

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, ... Read More

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $30
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.1/10

User Ratings

4.3

(91)
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Software Demo

Demo

Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $30
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Pagesuitecrm pricingact- pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          79

          Very Good

          23

          Good

          4

          Poor

          2

          Terible

          1

          Excellent

          201

          Very Good

          82

          Good

          47

          Poor

          12

          Terible

          26

          Expert's Review generated by AI

          SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a ...Read more

          Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its ...Read more

          Pros and Cons
          • Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.

          • Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.

          • Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.

          • Comprehensive tool for managing sales, marketing, lead generation, and customer support in one platform.

          • Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.

          • Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.

          • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.

          • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.

          • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

          • Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.

          • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.

          • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Oneworld Accurancy

          Oneworld Accurancy

          Humanetics

          Humanetics

          Scottish Book Trust

          Scottish Book Trust

          TSD Groep

          TSD Groep

          INEX

          INEX

          The Sherman Sheet

          The Sherman Sheet

          Media and Screenshots

          Screenshots
          Lead View

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SuiteCRM and Act! offer a Free Trial.

          SuiteCRM is designed for Large Enterprises, Medium Business and Small Business.

          Act! is designed for Freelancers, Medium Business and Small Business.

          The starting price of Act! begins at $30/User/Month, while pricing details for SuiteCRM are unavailable.

          Some top alternatives to SuiteCRM includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, HubSpot CRM, Vtiger, SutiCRM, Sugar Sell, SalesCRM, Soffront CRM, SimpleCRM, Simply CRM, Odoo CRM and Cratio CRM.

          Some top alternatives to Act! includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Claritysoft, SalesCRM, SalesLab CRM, SimpleCRM, FreeCRM, Client Book CRM, webCRM, CAS CRM, SalesPro CRM and LOGICRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].