Spruce vs Amwell Comparison
Spruce
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.
SpotSaaS Analysis
SpruceAmwell
The core difference between Spruce and Amwell lies in their target audience, with Spruce catering to small to medium healthcare providers and Amwell designed for medium to large organizations. Ideal buyers for Spruce are smaller practices seeking efficient video consultations, while Amwell suits larger organizations needing comprehensive telemedicine solutions with integrated monitoring features.
- Best for small to medium healthcare providers - Focuses on streamlined telemedicine video exams - Ideal for quick and convenient patient-provider consultations - Emphasizes collaborative treatment prescribing - Suitable for practices prioritizing simplicity - Price not listed
- Best for medium to large healthcare organizations - Offers integrated telemedicine tools - Combines computerized and manual diagnosis - Includes patient monitoring features like blood pressure tracking - Ideal for organizations needing comprehensive solutions - Price not listed
Spruce vs Amwell — at a glance
| Feature | Spruce | Amwell |
|---|---|---|
| Rating | 4.7 / 5 | 3.3 / 5 |
| Reviews | 10 | 2,124 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Business Hours, Online | Business Hours |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Spruce and Amwell
- Free trial: Spruce offers a free trial; Amwell does not.
- Target audience: Spruce is built for Large Enterprises and Medium Business, while Amwell targets Individuals and Large Enterprises.
- User satisfaction: Spruce scores higher with a 4.7-star average.
- Deployment: Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Spruce vs Amwell — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium healthcare providers needing streamlined telemedicine video exams.
- You require quick, convenient video consultations between patients and providers.
- Your practice values collaborative treatment prescribing during telemedicine visits.
- You operate a small or medium-sized primary care or specialty medical practice.
- Your organization lacks reliable internet connectivity for stable video calls.
- You need transparent pricing details upfront before committing to a platform.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams. Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools.
Description | The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do Spruce and Amwell Compare on Features?
Total Features | 6 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Spruce and Amwell on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Spruce User Reviews & Rating Comparison
User Ratings | 4.7 (based on 10 reviews) | 3.3 (based on 2124 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with high ratings but limited review volume. What buyers like
Common complaints
| Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Spruce or Amwell?
- Spruce edges out the other on user ratings (4.7 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Spruce and Amwell offer a free trial?
- Spruce offers a free trial. Amwell does not.
- What is the starting price of Spruce vs Amwell?
- Spruce starts at Contact for pricing. Amwell starts at Contact for pricing.
- What are the top alternatives to Spruce?
- Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.