Splunk On-Call vs Opsgenie Comparison
Splunk On-Call
Starting at $5 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…
Opsgenie
Starting at $9 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable…
Splunk On-Call leads on user satisfaction with a 4.6-star rating across 90 reviews.
SpotSaaS Analysis
Splunk On-CallOpsgenie
The core difference between Splunk On-Call and Opsgenie lies in their focus; Splunk On-Call emphasizes flexible incident management with a strong mobile alerting system, while Opsgenie prioritizes customizable, automated incident alerting and on-call scheduling. Ideal buyers for Splunk On-Call are DevOps or IT operations teams needing quick notifications, whereas Opsgenie is best suited for teams looking for automated workflows and multi-channel notifications.
- Flexible and configurable incident management - Strong mobile alerting capabilities - Customizable alerting and shift management - Ideal for DevOps or IT operations teams - Quick and accurate incident notifications - Suitable for medium to large companies
- Customizable automated incident alerting - Multi-channel notifications (SMS, call, email) - Automated incident workflows to reduce manual tasks - Ideal for teams needing streamlined alert management - Supports medium to large organizations - Focus on on-call scheduling and incident response
Splunk On-Call vs Opsgenie — at a glance
| Feature | Splunk On-Call | Opsgenie |
|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 |
| Reviews | 90 | 213 |
| Starting price | $5 /User/Month | $9 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Splunk On-Call and Opsgenie
- Pricing: Splunk On-Call starts at $5 /User/Month, while Opsgenie starts at $9 /User/Month.
- User satisfaction: Splunk On-Call scores higher with a 4.6-star average.
- Deployment: Splunk On-Call supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Opsgenie supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Splunk On-Call vs Opsgenie — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for flexible, configurable incident management with strong mobile alerting.
- You need customizable alerting and shift management via a powerful rules engine.
- Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
- You want proactive monitoring integrated with extensive business application connections.
- Your team is small without dedicated incident management needs or prefers simplicity.
- You require a minimalistic alerting tool or extensive marketplace apps and connectors.
Best for customizable, automated incident alerting and on-call scheduling.
- You need highly customizable alerting with multi-channel notifications (SMS, call, email).
- Your team requires automated incident workflows to reduce manual alert management.
- You have dedicated on-call engineers or SREs in mid to large-sized organizations.
- Your team lacks dedicated incident response roles or is new to incident management.
- You require extensive third-party app integrations and a large marketplace ecosystem.
Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting. Opsgenie: Best for customizable, automated incident alerting and on-call scheduling.
Description | Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call | Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More about Opsgenie |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.0/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Splunk On-Call and Opsgenie Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Splunk On-Call and Opsgenie on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Splunk On-Call User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome. What buyers like
Common complaints
| Buyer sentiment Users generally express strong satisfaction with Opsgenie's automation, notification flexibility, and on-call scheduling, though some find the feature set complex initially. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Looker |
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Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
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Videos |  1 Videos |  4 Videos |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Splunk On-Call or Opsgenie?
- Splunk On-Call edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Splunk On-Call and Opsgenie offer a free trial?
- Yes, both Splunk On-Call and Opsgenie offer a free trial.
- What is the starting price of Splunk On-Call vs Opsgenie?
- Splunk On-Call starts at $5 /User/Month. Opsgenie starts at $9 /User/Month.
- What are the top alternatives to Splunk On-Call?
- Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.
- What are the top alternatives to Opsgenie?
- Top alternatives to Opsgenie include Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr.