SoluCX vs SurveyLab vs Zonka Feedback Comparison
SoluCX
Starting at Contact for pricing
- Large Enterprises
- Medium Business
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.
SpotSaaS Analysis
SoluCXSurveyLabZonka Feedback
The core difference lies in SoluCX's focus on real-time sales lead management for both small and large enterprises, while SurveyLab caters specifically to small and medium businesses seeking straightforward survey tools for measuring customer satisfaction. Ideal buyers for SoluCX are sales teams needing comprehensive analytics and lifecycle management, whereas SurveyLab suits teams looking for easy-to-use survey solutions.
- Best for real-time sales lead capture - End-to-end lifecycle management - Suitable for small businesses and large enterprises - Provides real-time analytics - Identifies sales opportunities and risks - Comprehensive lead tracking
- Best for small to medium businesses - Simple, intuitive survey creation - Drag-and-drop question types - Multi-channel customer response collection - Quick feedback measurement - Focus on NPS tracking
SoluCX vs SurveyLab vs Zonka Feedback — at a glance
| Feature | SoluCX | SurveyLab | Zonka Feedback |
|---|---|---|---|
| Rating | 5.0 / 5 | 4.8 / 5 | 4.7 / 5 |
| Reviews | 1 | 99 | 130 |
| Starting price | Contact for pricing | Contact for pricing | $24 /Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — | GDPR |
| Data residency | US | US | Global |
Key differences between SoluCX and SurveyLab
- Free trial: SurveyLab offers a free trial; SoluCX does not.
- Target audience: SoluCX is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: SoluCX scores higher with a 5.0-star average.
- Deployment: SoluCX supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare SoluCX vs SurveyLab vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for real-time sales lead capture and end-to-end lifecycle management.
- You need real-time analytics to identify sales opportunities and risks.
- Your sales team requires comprehensive lead lifecycle tracking and management.
- You want data-driven lead distribution to optimize sales workflows.
- You lack a structured sales team focused on lead lifecycle processes.
- You require transparent pricing and extensive user feedback before purchase.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.
Description | SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX | SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.7/10 | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SoluCX, SurveyLab and Zonka Feedback Compare on Features?
Total Features | 14 Features | 0 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No features | No unique features |
Get Quote | Get Quote |
Compare SoluCX, SurveyLab and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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GDPR | ✓ Yes | — |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
SoluCX vs SurveyLab User Reviews & Rating Comparison
User Ratings | 5 (based on 1 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Makro  Swift  Magalu | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SoluCX or SurveyLab?
- SoluCX edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SoluCX and SurveyLab offer a free trial?
- SurveyLab offers a free trial. SoluCX does not.
- What is the starting price of SoluCX vs SurveyLab?
- SoluCX starts at Contact for pricing. SurveyLab starts at Contact for pricing.
- What are the top alternatives to SoluCX?
- Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.