SoluCX vs Promoter.io vs Zonka Feedback Comparison
SoluCX
Starting at Contact for pricing
- Large Enterprises
- Medium Business
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…
Promoter.io
Starting at $100 /Month
- Free Trial
- Large Enterprises
- Medium Business
Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in minutes! User can also email rep…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.
SpotSaaS Analysis
SoluCXPromoter.ioZonka Feedback
The core difference between SoluCX and Promoter.io lies in their focus areas; SoluCX specializes in real-time sales lead management while Promoter.io excels in conducting and analyzing NPS surveys. Ideal buyers for SoluCX are organizations seeking comprehensive sales lifecycle management, whereas Promoter.io is best suited for businesses looking for efficient NPS survey solutions with automated insights.
- Best for real-time sales lead capture - Offers end-to-end lifecycle management - Suitable for small businesses and large enterprises - Provides analytics to identify sales opportunities - Supports comprehensive lead tracking - Ideal for teams needing detailed sales insights
- Best for streamlined NPS surveys - Features automated analysis of survey results - Suitable for small and medium businesses - Offers quick and meaningful insights - Requires minimal setup effort - Ideal for teams valuing strong support and automation
SoluCX vs Promoter.io vs Zonka Feedback — at a glance
| Feature | SoluCX | Promoter.io | Zonka Feedback |
|---|---|---|---|
| Rating | 5.0 / 5 | 3.8 / 5 | 4.7 / 5 |
| Reviews | 1 | 432 | 130 |
| Starting price | Contact for pricing | $100 /Month | $24 /Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between SoluCX and Promoter.io
- Pricing: Promoter.io starts at $100 /Month. SoluCX pricing is not publicly listed.
- Free trial: Promoter.io offers a free trial; SoluCX does not.
- User satisfaction: SoluCX scores higher with a 5.0-star average.
- Deployment: SoluCX supports SaaS/Web/Cloud; Promoter.io supports SaaS/Web/Cloud.
Compare SoluCX vs Promoter.io vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Promoter.ioMigrated to Retently Compare Retently Compare Retently |
Biggest differences
Start here before you go deeper into features.
Best for real-time sales lead capture and end-to-end lifecycle management.
- You need real-time analytics to identify sales opportunities and risks.
- Your sales team requires comprehensive lead lifecycle tracking and management.
- You want data-driven lead distribution to optimize sales workflows.
- You lack a structured sales team focused on lead lifecycle processes.
- You require transparent pricing and extensive user feedback before purchase.
Best for streamlined NPS surveys with automated analysis and strong support.
- You need quick, meaningful NPS insights with minimal setup effort.
- Your team values automated machine learning analysis of survey results.
- You want easy-to-use software with responsive customer support.
- Your company requires extensive native integrations beyond basic options.
- You need highly flexible and low-cost survey customization features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management. Promoter.io: Best for streamlined NPS surveys with automated analysis and strong support.
Description | SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX | Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More about Promoter.io | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.7/10 | 9.3/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SoluCX, Promoter.io and Zonka Feedback Compare on Features?
Total Features | 14 Features | 19 Features | 28 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SoluCX, Promoter.io and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
SoluCX vs Promoter.io User Reviews & Rating Comparison
User Ratings | 5 (based on 1 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and strong customer support, tempered by concerns over pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Makro  Swift  Magalu |  Hatch  Outdoorsy  Outdoor Voices |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SoluCX or Promoter.io?
- SoluCX edges out the other on user ratings (5.0 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SoluCX and Promoter.io offer a free trial?
- Promoter.io offers a free trial. SoluCX does not.
- What is the starting price of SoluCX vs Promoter.io?
- SoluCX starts at Contact for pricing. Promoter.io starts at $100 /Month.
- What are the top alternatives to SoluCX?
- Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
- What are the top alternatives to Promoter.io?
- Top alternatives to Promoter.io include Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary.