SolarWinds MSP Anywhere vs Zendesk Support vs Wisdom vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SolarWinds MSP Anywhere Migrated to N-able MSP Manager Compare N-able MSP Manager Compare N-able MSP Manager	Zendesk Support (1757) Visit website Visit Website *sponsored	Wisdom (2) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	MSP Anywhere is an affordable, self-service help desk application that gives managed service providers (MSPs) the centralized visibility and dispatching they need to better serve their ... Read More	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Wisdom is the easy-to-use software package that makes office run better. With functionality still lacking in most corporate Help Desk Software, this tool is designed to handle all aspects ... Read More
Entry Level Pricing	Not Available	Starts from $19 , yearly	Starts from $89
Free Trial Availability	Free Trial available	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	9.2/10	7.4/10
User Ratings	4.4 (163)	4.3 (7934)	5 (1)
	Get Quote	Visit website	Get Quote

Software Demo

Demo			Wisdom has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do SolarWinds MSP Anywhere, Zendesk Support, Wisdom and Zoho Desk Compare on Features?

Total Features	5 Features	29 Features	3 Features
Unique Features
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What Do SolarWinds MSP Anywhere, Zendesk Support, Wisdom and Zoho Desk Cost?

Pricing Option
Starting From	Not Available	$19 , yearly	$89
Pricing Plans	Not Available	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Not Available
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available	Not Available
	Get Quote	Visit Website	Get Quote

SolarWinds MSP Anywhere vs Zendesk Support vs Wisdom User Reviews & Rating Comparison

User Ratings	4.4 (based on 163 reviews)	4.3 (based on 7934 reviews)	5 (based on 1 reviews)
Rating Distribution	Excellent 78 Very Good 31 Good 2 Poor 1 Terible 1	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product	Pros and Cons of Zendesk Support It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Pros and Cons of Wisdom
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Uber Siemens Shopify	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	5 Screenshots	5 Screenshots
Videos	1 Videos	2 Videos	No videos available.

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SolarWinds MSP Anywhere and Zendesk Support offer a Free Trial.

SolarWinds MSP Anywhere is designed for Large Enterprises, Medium Business and Small Business.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for SolarWinds MSP Anywhere are unavailable.

Some top alternatives to SolarWinds MSP Anywhere includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, Freshdesk, Kayako, Vision Helpdesk, LiveAgent, TeamSupport, Reamaze, SysAid, osTicket, Jitbit Helpdesk, Help Scout and Gorgias.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

SolarWinds MSP Anywhere vs Zendesk Support vs Wisdom vs Zoho Desk - Which Tool Fits Your Business?