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SoftClinic Patient Portal vs Luma Health Comparison

Last updated:

SoftClinic Patient Portal

4.8(2 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

Experience streamlined operations and enhanced patient care with SoftClinic Patient Portal. This cutting-edge patient management software revolutionizes the way hospitals, healthcare professionals, and patients interact,…

Luma Health

4.8(33 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…

SoftClinic Patient Portal vs Luma Health — at a glance

FeatureSoftClinic Patient PortalLuma Health
Rating4.8 / 54.8 / 5
Reviews233
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwarePatient Engagement Software
PlatformsBrowser Based (Cloud), Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsHIPAASOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between SoftClinic Patient Portal and Luma Health

  • Free trial: SoftClinic Patient Portal offers a free trial; Luma Health does not.
  • Deployment: SoftClinic Patient Portal supports Browser Based (Cloud), Mobile - Android, Mobile - iOS; Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SoftClinic Patient Portal vs Luma Health — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SoftClinic Patient Portal
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Luma Health - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

SoftClinic Patient Portal

Best for healthcare providers seeking streamlined patient communication and operational efficiency.

Choose if
  • You need a patient portal that enhances communication between physicians and patients.
  • Your organization values improving patient understanding of medical issues.
  • You want to streamline healthcare delivery operations within hospitals or clinics.
Consider alternatives if
  • You require transparent, publicly available pricing before evaluation.
  • You are a small or non-enterprise healthcare provider needing extensive user feedback and support.

Luma Health

Best for HIPAA-compliant, multilingual patient communication and appointment management.

Choose if
  • You need secure, HIPAA-compliant messaging for patient communication.
  • You want automated multilingual appointment reminders to reduce no-shows.
  • Your healthcare organization has dedicated administrative staff managing patient engagement.
Consider alternatives if
  • You operate a small practice without dedicated administrative resources.
  • You require transparent, fixed pricing or extensive integration details upfront.

SoftClinic Patient Portal: Best for healthcare providers seeking streamlined patient communication and operational efficiency. Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management.

Description

Experience streamlined operations and enhanced patient care with SoftClinic Patient Portal. This cutting-edge patient management software revolutionizes the way hospitals, healthcare ... Read More about SoftClinic Patient Portal

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(2)

4.8

(33)

Best Company Size

Small BusinessLarge Enterprises
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do SoftClinic Patient Portal and Luma Health Compare on Features?

Total Features

9 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SoftClinic Patient Portal and Luma Health on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      SoftClinic Patient Portal User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 2 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      74

      7

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with high ratings but limited review volume.

      What buyers like

      • Ease of communication
      • Improved patient understanding
      • Streamlined operations

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Buyer sentiment

      Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows.

      What buyers like

      • Ease of use
      • Effective appointment reminders
      • HIPAA compliance

      Common complaints

      • Lack of pricing transparency
      • Setup complexity for smaller teams

      Pros and Cons

      • Facilitates seamless communication between patients and healthcare providers

      • Enhances clarity in understanding medical issues

      • Streamlines healthcare delivery operations

      • Limited publicly available pricing information

      • Small number of user reviews limits insight into broader user experience

      • HIPAA-compliant secure messaging

      • Multilingual communication capabilities

      • Automated appointment reminders reducing no-shows

      • Pricing is quotation-based and not publicly available

      • Limited information on integration capabilities

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Jiresh-Technologies

      Jiresh-Technologies

      mi-technologies

      mi-technologies

      Sarhar-Ventures

      Sarhar-Ventures

      Cisco

      Cisco

      Stanford Medicine

      Stanford Medicine

      TMC

      TMC

      Media and Screenshots

      Screenshots

      My-Healthdata-App

      2 Screenshots

      Luma Health screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to SoftClinic Patient Portal and Luma Health in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SoftClinic Patient Portal or Luma Health?
      SoftClinic Patient Portal and Luma Health are closely matched with equal user ratings of 4.8. The right choice depends on your team size, budget, and specific Patient Engagement Software needs.
      Do SoftClinic Patient Portal and Luma Health offer a free trial?
      SoftClinic Patient Portal offers a free trial. Luma Health does not.
      What is the starting price of SoftClinic Patient Portal vs Luma Health?
      SoftClinic Patient Portal starts at Contact for pricing. Luma Health starts at Contact for pricing.
      What are the top alternatives to SoftClinic Patient Portal?
      Top alternatives to SoftClinic Patient Portal include Kyruus Health, Bot MD Care, Luma Health, Paytient, NextPatient.
      What are the top alternatives to Luma Health?
      Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.

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