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SmartSurvey vs Survey Analytica Comparison

Last updated:

SmartSurvey

4.5(187 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

Survey Analytica

Starting at $30 /User/Month

  • Large Enterprises
  • Medium Business

Survey Analytica is an effective and powerful survey platform that optimizes group work. Users are able to assign roles, grant access to team members, and give permissions - helping them become an active part of multiple…

SmartSurvey leads on user satisfaction with a 4.5-star rating across 187 reviews.

SmartSurvey vs Survey Analytica — at a glance

FeatureSmartSurveySurvey Analytica
Rating4.5 / 5
Reviews187
Starting priceContact for pricing$30 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPRSOC 2
Data residencyUSUS

Key differences between SmartSurvey and Survey Analytica

  • Pricing: Survey Analytica starts at $30 /User/Month. SmartSurvey pricing is not publicly listed.
  • Free trial: SmartSurvey offers a free trial; Survey Analytica does not.
  • Deployment: SmartSurvey supports SaaS/Web/Cloud; Survey Analytica supports SaaS/Web/Cloud.

SmartSurvey vs Survey Analytica — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SmartSurvey - Survey/ User Feedback Software
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Talk to an expert
Survey Analytica - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

Survey Analytica

Best for

Large Enterprises, Medium Business, Small Business

SmartSurvey typically suits Large Enterprises and Medium Business. Survey Analytica tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Survey Analytica is an effective and powerful survey platform that optimizes group work. Users are able to assign roles, grant access to team members, and give permissions - helping them ... Read More about Survey Analytica

Entry Level Pricing

  • Not Available
  • Starts from $30

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

7.7/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Survey Analytica has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SmartSurvey and Survey Analytica Compare on Features?

Total Features

16 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SmartSurvey and Survey Analytica on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $30

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SmartSurvey pricing
      Survey Analytica pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      SmartSurvey User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 187 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      What buyers like

      • Team collaboration features
      • Role assignment capabilities
      • User-friendly interface

      Common complaints

      • May be overwhelming for beginners
      • Requires team coordination
      • Limited offline capabilities

      Pros and Cons

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      • Facilitates team collaboration on surveys.

      • Offers comprehensive analytics for results.

      • User-friendly design enhances usability.

      • May require training for effective use.

      • Collaboration features can be complex.

      List of Customers

      Customers

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      No Customers information available.

      Media and Screenshots

      Screenshots

      SmartSurvey screenshot

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to SmartSurvey and Survey Analytica in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SmartSurvey or Survey Analytica?
      SmartSurvey edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SmartSurvey and Survey Analytica offer a free trial?
      SmartSurvey offers a free trial. Survey Analytica does not.
      What is the starting price of SmartSurvey vs Survey Analytica?
      SmartSurvey starts at Contact for pricing. Survey Analytica starts at $30 /User/Month.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to Survey Analytica?
      Top alternatives to Survey Analytica include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow.

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