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SmartSurvey vs Fynzo Survey Comparison

Last updated:

SmartSurvey

4.5(187 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

Fynzo Survey

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Fynzo Survey provides the simplest and quickest way to design online surveys. With a variety of available templates, designing surveys is effortless and customisable. The data collected is accurate and you can rely on it…

SmartSurvey leads on user satisfaction with a 4.5-star rating across 187 reviews.

SmartSurvey vs Fynzo Survey — at a glance

FeatureSmartSurveyFynzo Survey
Rating4.5 / 5
Reviews187
Starting priceContact for pricing$19 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between SmartSurvey and Fynzo Survey

  • Pricing: Fynzo Survey starts at $19 /Month. SmartSurvey pricing is not publicly listed.
  • Deployment: SmartSurvey supports SaaS/Web/Cloud; Fynzo Survey supports SaaS/Web/Cloud.

SmartSurvey vs Fynzo Survey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SmartSurvey - Survey/ User Feedback Software
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Talk to an expert
Fynzo Survey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

Fynzo Survey

Best for

Large Enterprises, Medium Business, Small Business

SmartSurvey typically suits Large Enterprises and Medium Business. Fynzo Survey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Fynzo Survey provides the simplest and quickest way to design online surveys. With a variety of available templates, designing surveys is effortless and customisable. The data collected is ... Read More about Fynzo Survey

Entry Level Pricing

  • Not Available
  • Starts from $19 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

7.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do SmartSurvey and Fynzo Survey Compare on Features?

Total Features

16 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SmartSurvey and Fynzo Survey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $19 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • Unlimited Surveys

        • Unlimited Questions

        • 1000 / 12000 Responses

        Show more +

      • Standard

        • Unlimited Surveys

        • Unlimited Questions

        • 5000 / 60000 Responses

        Show more +

      • Premium

        • Unlimited Surveys

        • Unlimited Questions

        • 8000 Responses / Unlimited Responses

        Show more +

      • Browse all pricing plans

      Pricing Page

      SmartSurvey pricing
      Fynzo Survey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      SmartSurvey User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 187 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      What buyers like

      • Easy survey design
      • Customizable templates
      • Accurate data collection

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for complex surveys

      Pros and Cons

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      • Customizable templates make survey creation easy.

      • User-friendly interface reduces learning time.

      • Accurate data collection supports strategic decisions.

      • Limited advanced features may restrict use cases.

      • Basic analytics tools may not meet all needs.

      List of Customers

      Customers

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      Audi

      Audi

      BOROSIL

      BOROSIL

      LI-NING

      LI-NING

      Media and Screenshots

      Screenshots

      SmartSurvey screenshot

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to SmartSurvey and Fynzo Survey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SmartSurvey or Fynzo Survey?
      SmartSurvey edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SmartSurvey and Fynzo Survey offer a free trial?
      Yes, both SmartSurvey and Fynzo Survey offer a free trial.
      What is the starting price of SmartSurvey vs Fynzo Survey?
      SmartSurvey starts at Contact for pricing. Fynzo Survey starts at $19 /Month.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to Fynzo Survey?
      Top alternatives to Fynzo Survey include SurveyMonkey, SurveySparrow, SurveyGold, Survs, Key Survey Software.

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