SmartSurvey vs FastField Comparison
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
FastField
Starting at $23 /user/month
- Free Trial
- Individuals
- Medium Business
FastField is a mobile forms platform for field service teams, inspectors, and construction crews collecting data away from the office — supporting photos, GPS stamps, e-signatures, and conditional logic that sync to clou…
SmartSurvey leads on user satisfaction with a 5.0-star rating across 10 reviews.
SmartSurvey vs FastField — at a glance
| Feature | SmartSurvey | FastField |
|---|---|---|
| Rating | 5.0 / 5 | 4.4 / 5 |
| Reviews | 10 | 77 |
| Starting price | Contact for pricing | $23 /user/month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | HIPAA, GDPR |
| Data residency | US | US |
Key differences between SmartSurvey and FastField
- Pricing: FastField starts at $23 /user/month. SmartSurvey pricing is not publicly listed.
- Target audience: SmartSurvey is built for Large Enterprises and Medium Business, while FastField targets Individuals and Medium Business.
- User satisfaction: SmartSurvey scores higher with a 5.0-star average.
- Deployment: SmartSurvey supports SaaS/Web/Cloud; FastField supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
SmartSurvey vs FastField — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Best for digitizing field data collection with strong customer support.
- You need to replace paper-based forms to boost operational productivity.
- Your team requires cloud-based form access for remote data submission.
- You value responsive and helpful customer support for onboarding and troubleshooting.
- Your organization depends on extensive third-party software integrations.
- You want highly customizable form designs with minimal learning curve.
SmartSurvey: Best for small to medium businesses needing easy, advanced customer feedback surveys. FastField: Best for digitizing field data collection with strong customer support.
Description | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey | FastField is a mobile forms platform for field service teams, inspectors, and construction crews collecting data away from the office — supporting photos, GPS stamps, e-signatures, and ... Read More about FastField |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.1/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SmartSurvey and FastField Compare on Features?
Total Features | 16 Features | 34 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SmartSurvey and FastField on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✓ Yes |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
SmartSurvey User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and operational efficiency gains, tempered by some concerns over customization limits and integration options. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  NHS  IBM  Vodafone |  Oakley  Coca-Cola  Alaska |
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Media and Screenshots
Screenshots |  7 Screenshots |  7 Screenshots |
|---|---|---|
Videos |  1 Videos |  6 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SmartSurvey or FastField?
- SmartSurvey edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SmartSurvey and FastField offer a free trial?
- Yes, both SmartSurvey and FastField offer a free trial.
- What is the starting price of SmartSurvey vs FastField?
- SmartSurvey starts at Contact for pricing. FastField starts at $23 /user/month.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to FastField?
- Top alternatives to FastField include Cognito Forms, Formsite, Typeform, MightyForms, 123FormBuilder.