Smartsheet vs ClickUp Comparison
Smartsheet
Starting at $9 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…
ClickUp
Starting at $7 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…
ClickUp leads on user satisfaction with a 4.4-star rating across 8,714 reviews.
Smartsheet vs ClickUp — at a glance
| Feature | Smartsheet | ClickUp |
|---|---|---|
| Rating | 4.1 / 5 | 4.4 / 5 |
| Reviews | 8,464 | 8,714 |
| Starting price | $9 /month | $7 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Project Management Software | Collaboration Software |
| Integrations | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between Smartsheet and ClickUp
- Pricing: Smartsheet starts at $9 /month, while ClickUp starts at $7 /User/Month.
- User satisfaction: ClickUp scores higher with a 4.4-star average.
- Deployment: Smartsheet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Smartsheet vs ClickUp — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for teams needing customizable, spreadsheet-style project management with automation.
- You require flexible workflows adaptable to complex project plans and diverse teams.
- You want strong project management features like Gantt charts, dashboards, and resource tracking.
- You value automation to reduce manual errors and save time in project execution.
- Your team needs extensive offline functionality due to unreliable internet access.
- You prefer simple, ready-to-use workflows without investing time in customization or training.
Best for customizable, all-in-one project management in mid-to-large teams.
- You need highly customizable workflows adaptable to diverse project methods.
- Your team values an intuitive interface that streamlines task and workflow management.
- You want a single platform consolidating tasks, docs, goals, and chat.
- Your team lacks technical expertise and may struggle with a steep learning curve.
- You require extensive third-party app integrations and marketplace connectors.
Smartsheet: Best for teams needing customizable, spreadsheet-style project management with automation. ClickUp: Best for customizable, all-in-one project management in mid-to-large teams.
Description | Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet | ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employees501-5,000 employees | 50-500 employeesLarge enterprises |
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Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Collaboration: With Smartsheet, teams can easily collaborate in real-time, ensuring that everyone is on the same page. I’ve seen how this fosters transparency and accountability within projects, making it easier for managers to keep track of progress.
- Customizable Dashboards: Smartsheet offers customizable dashboards that allow you to visualize project data at a glance. This feature empowers executives to make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
- Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.
- Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
- Customizable Workflows: With ClickUp’s versatile features, you can tailor workflows to fit your specific needs. Whether you're an administrator looking to optimize processes or an executive wanting a bird's-eye view of operations, this adaptability ensures that everyone is on the same page.
- All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp consolidates tasks, docs, goals, and chat into one seamless experience. This means less time switching between tools and more time focusing on what truly matters—driving results.
Best fit
- 50-5,000 employees.
- Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
- Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.
- 50 to 500 employees
- Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
- Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers
Reasons buyers look elsewhere
- Users may seek alternatives to Smartsheet due to budget constraints, as some organizations find more cost-effective project management solutions that fit their needs without compromising essential features.
- Teams looking for specialized tools might consider alternatives that offer specific functionalities tailored for industries like construction or software development, which may not be as robust in Smartsheet.
- Some users may desire a more intuitive user interface and simpler navigation, leading them to explore alternatives that prioritize ease of use and require less training for team members.
- Users may seek alternatives to ClickUp due to a preference for simpler interfaces that reduce the learning curve and enhance usability, especially for teams with varying technical expertise.
- Some teams might find ClickUp's extensive features overwhelming, prompting them to explore tools that offer a more streamlined approach tailored to their specific project management needs.
- Budget constraints can also drive users to consider alternatives, as some competing platforms provide comparable functionalities at lower price points or with more flexible pricing structures.
Software Demo
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How do Smartsheet and ClickUp Compare on Features?
Total Features | 21 Features | 44 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Smartsheet and ClickUp on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Smartsheet User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  Pfizer  Whirlpool  Western Digital |  Samsung  IBM  Booking.com |
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Media and Screenshots
Screenshots |  7 Screenshots |  5 Screenshots |
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Videos |  4 Videos |  5 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Smartsheet or ClickUp?
- ClickUp edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Smartsheet and ClickUp offer a free trial?
- Yes, both Smartsheet and ClickUp offer a free trial.
- What is the starting price of Smartsheet vs ClickUp?
- Smartsheet starts at $9 /month. ClickUp starts at $7 /User/Month.
- What are the top alternatives to Smartsheet?
- Top alternatives to Smartsheet include Quickbase , ClickUp, Jira, Microsoft PPM, Trello.
- What are the top alternatives to ClickUp?
- Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.