Compare Smartlook vs Lookback vs Figma vs FigJam

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Smartlook (280) Get Quote Get Quote	Lookback (40) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Smart Look Heat Map software is a cloud based system that allows contractors to create customer heat maps and get real-time feedback. Smart Look enables contractors to get immediate ... Read More	Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With ... Read More
Entry Level Pricing	Starts from $39	Starts from $99
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.8/10	9.2/10
User Ratings	4.5 (1988)	4 (73)
	Get Quote	Get Quote

Software Demo

Demo		Lookback has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	19 Features	9 Features
Unique Features
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Pricing

Pricing Option
Starting From	$39	$99
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 1988 reviews)	4 (based on 73 reviews)
Rating Distribution	Excellent 247 Very Good 29 Good 2 Poor 1 Terible 1	Excellent 14 Very Good 18 Good 2 Poor 0 Terible 6
Expert's Review generated by AI	Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of ...Read more	Lookback is a versatile tool that offers great value for user testing and usability research. Users appreciate the convenience of inviting their own participants for testing, whether moderated or ...Read more
Pros and Cons	Easy to install and configure, providing quick setup and usability for users. Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience. User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles. Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience. Lack of advanced features usage by all users may lead to underutilization of certain functionalities. Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.	Easy to set up and use for conducting live, remote usability tests. Allows for centralized storage of videos, making them easily accessible. Offers the ability to add notes and comments to recordings for efficient analysis. Facilitates real-time remote user research with direct communication capabilities. Some users experience technical issues like connectivity problems during sessions. Lack of an iOS app limits the usability for mobile testing.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	O2 Miele Conrad	BMW lyft Spotify

Media and Screenshots

Screenshots	8 Screenshots	2 Screenshots
Videos	3 Videos	No videos available.

Alternatives

Alternatives	VWO Insights VWO FullStack Hotjar 4.1	Figma 4.5 FigJam UXCam 4.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Smartlook and Lookback offer a Free Trial.

Smartlook is designed for Large Enterprises, Medium Business and Small Business.

Lookback is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Smartlook Starts at $39/Month whereas for Lookback Starts at $99/Month.

Some top alternatives to Smartlook includes VWO Insights, VWO FullStack, Hotjar, FullStory, UXCam, UserX, MouseStats, UserExperior, PinPut, Mixpanel, Appsee Mobile Analytics and WebForce Analytics.

Some top alternatives to Lookback includes Figma, FigJam, UXCam, UserX, UXtweak, User Insights, UserZoom, Userlytics, UserTesting, UXArmy, UX Metrics and UserLook.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Smartlook vs Lookback vs Figma vs FigJam

Smartlook

Lookback

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure