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Simplesat vs UserVoice Comparison

Last updated:

Simplesat

4.8(180 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

Simplesat leads on user satisfaction with a 4.8-star rating across 180 reviews.

Simplesat vs UserVoice — at a glance

FeatureSimplesatUserVoice
Rating4.8 / 54.2 / 5
Reviews180358
Starting price$79 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Online
Certifications
Data residencyUSGlobal

Key differences between Simplesat and UserVoice

  • Pricing: Simplesat starts at $79 /Month. UserVoice pricing is not publicly listed.
  • User satisfaction: Simplesat scores higher with a 4.8-star average.
  • Deployment: Simplesat supports SaaS/Web/Cloud; UserVoice supports SaaS/Web/Cloud, Mobile - iOS.

Simplesat vs UserVoice — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Simplesat - Survey/ User Feedback Software
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UserVoice - Survey/ User Feedback Software
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Simplesat vs UserVoice: Biggest differences

Start here before you go deeper into features.

Simplesat

Best for

Large Enterprises, Medium Business, Small Business

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

Simplesat typically suits Large Enterprises and Medium Business. UserVoice tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.5/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Simplesat and UserVoice Compare on Features?

Total Features

13 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Simplesat and UserVoice on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • Not Available

      Pricing Plans

      • Standard

        • 1k responses per month

        • 10k email sends per month

        • Unlimited users

        Show more +

      • Pro

        • 10k responses per month

        • 50k email sends per month

        • Everything included in Standard

        Show more +

      • Not Available

      Pricing Page

      Simplesat pricing

      Pricing information not available

      Simplesat vs UserVoice: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Simplesat vs UserVoice Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Simplesat User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 180 reviews)

      4.2

      (based on 358 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 180 reviews, with consistently positive feedback.

      What buyers like

      • Real-time customer feedback
      • CSAT and CES surveys
      • Integration with multiple platforms

      Common complaints

      • Limited advanced analytics
      • May not suit non-MSPs
      • Pricing can be high

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Pros and Cons

      • Real-time feedback provides immediate insights.

      • Integration with popular platforms enhances usability.

      • Designed specifically for MSPs, ensuring relevance.

      • Limited analytics features may not meet all needs.

      • Pricing may be high for smaller firms.

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      Used Simplesat or UserVoice? Tell buyers what actually differs.

      Simplesat and UserVoice Customers

      Customers

      Drift

      Drift

      Fujifilm

      Fujifilm

      The Home Depot

      The Home Depot

      No Customers information available.

      Media and Screenshots

      Screenshots

      Their Feedback

      3 Screenshots

      UserVoice screenshot

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Simplesat and UserVoice in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Simplesat or UserVoice?
      Simplesat edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Simplesat and UserVoice offer a free trial?
      Yes, both Simplesat and UserVoice offer a free trial.
      What is the starting price of Simplesat vs UserVoice?
      Simplesat starts at $79 /Month. UserVoice starts at Contact for pricing.
      What are the top alternatives to Simplesat?
      Top alternatives to Simplesat include SurveyNuts, Survicate, QuestionStar, SmartSurvey, SurveyCTO.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.