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Shopmonkey vs Tekmetric Comparison

Last updated:

Shopmonkey

Starting at $179 /month

  • Large Enterprises
  • Medium Business

Shopmonkey is a cloud-based auto repair shop management software designed to help automotive businesses streamline operations, improve customer service, and boost profitability. Built for auto repair shops, tire shops, q…

Tekmetric

4.9(82 reviews)

Starting at $179 /month

  • Large Enterprises
  • Medium Business

Tekmetric is a cloud-based auto repair shop management software designed to help independent repair shops and multi-location businesses streamline operations and improve customer experience. Built by a former shop owner,…

Tekmetric leads on user satisfaction with a 4.9-star rating across 82 reviews.

Shopmonkey vs Tekmetric — at a glance

FeatureShopmonkeyTekmetric
Rating4.9 / 5
Reviews82
Starting price$179 /month$179 /month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAuto Repair SoftwareAuto Repair Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyUSGlobal

Key differences between Shopmonkey and Tekmetric

  • Pricing: Shopmonkey starts at $179 /month, while Tekmetric starts at $179 /month.
  • Deployment: Shopmonkey supports SaaS/Web/Cloud, Mobile - iOS; Tekmetric supports SaaS/Web/Cloud.

Shopmonkey vs Tekmetric — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Auto Repair Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Shopmonkey - Auto Repair Software
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Tekmetric - Auto Repair Software
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Talk to an expert

Free PDF comparison

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  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

Shopmonkey

Best for

Large Enterprises, Medium Business, Small Business

Tekmetric

Best for streamlined auto repair shop management with multi-location support.

Choose if
  • You operate a small to medium-sized auto repair shop or multi-location business.
  • You need a simple, efficient workflow to reduce vehicle estimate times.
  • You want integrated multi-shop management with real-time performance monitoring.
Consider alternatives if
  • Your business requires extensive customization for customer or fleet accounts.
  • You need advanced reporting and deep customization capabilities beyond standard features.

Shopmonkey typically suits Large Enterprises and Medium Business. Tekmetric tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Shopmonkey is a cloud-based auto repair shop management software designed to help automotive businesses streamline operations, improve customer service, and boost profitability. Built for ... Read More about Shopmonkey

Tekmetric is a cloud-based auto repair shop management software designed to help independent repair shops and multi-location businesses streamline operations and improve customer ... Read More about Tekmetric

Entry Level Pricing

  • Starts from $179 , yearly
  • Starts from $179 , yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

7.9/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

4.9

(82)

Best Company Size

5–200 Employees
10-200 employeesSmall to medium businesses
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Shopmonkey

  • All-in-One Operations Hub: Centralizes auto shop operations with workflows, invoicing, payments, and customer communication in one platform.
  • Better Customer Experience: Builds customer trust through digital inspections, transparent estimates, and clear messaging.
  • Insightful Reporting and Profitability Tracking: Provides powerful reporting dashboards to improve decision-making and profitability tracking.

Tekmetric

  • Streamlined Shop Operations: Tekmetric centralizes inspections, estimates, inventory, payments, and reporting in one easy-to-use platform, reducing administrative time and errors.
  • Reliable Industry Integrations: With 70+ integrations, Tekmetric connects directly to major parts suppliers and business tools, maintaining smooth and efficient workflows.
  • Multi-Shop Management Support: The platform lets owners oversee multiple locations, monitor performance, and maintain consistent customer service across all branches.
Best fit

Best fit

Shopmonkey

  • 5–200 Employees
  • Auto repair, tire shops, quick lube centers, heavy-duty truck repair, detailing and wrap services, RV repair, motorcycle repair, and fleet maintenance companies.
  • Shop owners, lead technicians, service managers, auto repair estimators, operations managers, customer service representatives, fleet managers, and franchise owners.

Tekmetric

  • 10–200 Employees
  • Automotive repair, Fleet management, Vehicle maintenance services
  • Auto Repair Shop Owners, Service Managers, Fleet Managers, Automotive Technicians, Operations Directors, Customer Service Managers
Watchouts

Reasons buyers look elsewhere

Shopmonkey

  • Some users prefer solutions with more specialized fleet management features, which Shopmonkey does not cover extensively.
  • Businesses may look for lower-cost alternatives if they require only basic invoicing and scheduling instead of a full-featured platform.
  • Competitors that offer offline access are sometimes favored in regions with inconsistent internet connectivity.

Tekmetric

  • Lacks integrated accounting features — teams needing native GL, AP, or AR typically add QuickBooks or Xero
  • Requires continuous internet connection — shops in areas with unreliable connectivity need offline-capable alternatives
  • Workflow customization is limited — shops with niche processes need platforms offering deeper configuration options

Software Demo

Demo

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Step 1 of 4

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How do Shopmonkey and Tekmetric Compare on Features?

Total Features

11 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Shopmonkey and Tekmetric on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $179 , yearly
      • $179 , yearly

      Pricing Plans

      • Basic Monkey

        $199

        /month

        • Includes the basics and more:

        • Unlimited Quotes & Invoices

        • Reports

        Show more +

      • Clever Monkey

        $324

        /month

        • Everything in Basic plus:

        • Digital Vehicle Inspections

        • Inventory Management

        Show more +

      • Genius Monkey

        $475

        /month

        • Everything in Clever plus:

        • Labor Guides

        • Diagrams & Procedures*

        Show more +

      • Browse all pricing plans
      • START

        $199

        /month

        • Unlimited Repair Orders

        • Inventory & Vendor Management

        • Digital Vehicle Inspections

        Show more +

      • Grow

        $349

        /month

        • Everything in the Start Plan

        • Labor Guide

        • Maintenance Schedule

        Show more +

      • Scale

        $439

        /month

        • Everything in the Plan

        • Two-Way Texting

        • Real-Time Shop Dashboard

        Show more +

      • Browse all pricing plans

      Pricing Page

      Shopmonkey pricing
      Tekmetric pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Shopmonkey User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      249

      58

      4

      3

      3

      154

      16

      2

      1

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
      • Its clean interface is accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
      • The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.

      Common complaints

      • While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
      • Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
      • Being fully cloud-based, its performance relies heavily on reliable internet connectivity, which may be a limitation for shops in areas with poor service.

      Buyer sentiment

      Users consistently praise Tekmetric for its intuitive interface, efficient workflows, and responsive customer support, though some note limitations in customization and mobile usability.

      What buyers like

      • Ease of use
      • Customer support
      • Workflow efficiency

      Common complaints

      • Limited customization
      • Mobile app frustrations

      Pros and Cons

      • Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.

      • Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.

      • The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.

      • While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.

      • Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.

      • Streamlined workflow significantly reduces estimation time

      • Excellent customer support with quick response times

      • User-friendly interface suitable for diverse technician experience levels

      • Limited customization options for customer accounts and fleet management

      • Reporting and customization features are less robust compared to competitors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      No Customers information available.

      siriusXM

      siriusXM

      CARFAX

      CARFAX

      Media and Screenshots

      Screenshots

      Shopmonkey - Shop Management Software

      4 Screenshots

      Tekmetric - Shop Management

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Shopmonkey and Tekmetric in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Shopmonkey or Tekmetric?
      Tekmetric edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Shopmonkey and Tekmetric offer a free trial?
      Neither Shopmonkey nor Tekmetric currently lists a free trial.
      What is the starting price of Shopmonkey vs Tekmetric?
      Shopmonkey starts at $179 /month. Tekmetric starts at $179 /month.
      What are the top alternatives to Shopmonkey?
      Top alternatives to Shopmonkey include Shop-Ware, Shop Boss Pro, Fullbay, Tekmetric, ShopController.
      What are the top alternatives to Tekmetric?
      Top alternatives to Tekmetric include Shop-Ware, Shop Boss Pro, R.O. Writer, ShopController, Auto Repair Bill.