ServiceTitan vs Upserve POS vs SumUp vs Square Point of Sale Comparison
ServiceTitan
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With its intuitive tablet-optimized in…
Upserve POS
Starting at $59 /Month
- Large Enterprises
- Medium Business
Introducing Upserve POS, the ultimate restaurant management solution. With its user-friendly interface and advanced features, it helps streamline your business operations and boost productivity. This innovative POS syste…
SumUp
Starting at $0 /month
- Large Enterprises
- Medium Business
SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card payments online, in-app, and i…
Square Point of Sale
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer purchases, and collect feedback f…
Upserve POS leads on user satisfaction with a 4.2-star rating across 531 reviews.
ServiceTitan vs Upserve POS vs SumUp vs Square Point of Sale — at a glance
| Feature | ServiceTitan | Upserve POS | SumUp | Square Point of Sale |
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| Rating | 4.1 / 5 | 4.2 / 5 | 4.0 / 5 | 4.5 / 5 |
| Reviews | 430 | 531 | 4 | 518 |
| Starting price | Contact for pricing | $59 /Month | $0 /month | Contact for pricing |
| Free trial | No | No | No | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Field Service Management Software | POS Software | POS Software | POS Software |
| Integrations | — | — | 8+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | — | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | Global | Global | Global | US |
Key differences between ServiceTitan and Upserve POS
- Pricing: Upserve POS starts at $59 /Month. ServiceTitan pricing is not publicly listed.
- User satisfaction: Upserve POS scores higher with a 4.2-star average.
- Deployment: ServiceTitan supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Upserve POS supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ServiceTitan vs Upserve POS vs SumUp vs Square Point of Sale — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for managing HVAC and home service field operations efficiently.
- You operate in HVAC, plumbing, electrical, or similar home services sectors.
- You need a Salesforce-based platform with strong scheduling and dispatch tools.
- Your team includes field technicians, service managers, and dispatchers in medium to large companies.
- You require extensive third-party app integrations beyond the limited Marketplace offerings.
- You want a very simple, minimal training software due to the platform's steep learning curve.
Best for restaurants needing fast, intuitive POS with strong customer support.
- You operate a small to medium restaurant, bar, or café seeking streamlined workflows.
- You value quick setup and an easy-to-learn interface for your staff.
- You need reliable offline mode and specialized table marking features.
- You require extensive custom features or advanced POS functionalities.
- You have a very tight budget and need a low-cost POS solution.
Large Enterprises, Medium Business, Small Business
Best for small to mid-sized retail and food businesses needing simple POS.
- You want an easy-to-use POS with quick transaction processing.
- You need integrated inventory management and sales reporting.
- You require mobile device compatibility and hardware like Square Terminal.
- Your business is a large enterprise needing extensive customization.
- You require complex, multi-location inventory management capabilities.
ServiceTitan: Best for managing HVAC and home service field operations efficiently. Upserve POS: Best for restaurants needing fast, intuitive POS with strong customer support.
Description | ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More about ServiceTitan | Introducing Upserve POS, the ultimate restaurant management solution. With its user-friendly interface and advanced features, it helps streamline your business operations and boost ... Read More about Upserve POS | SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card ... Read More about SumUp | Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer ... Read More about Square Point of Sale |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | 9.1/10 | Not Available | 9.2/10 |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 20-500 employeesMedium to Large Enterprises | Small BusinessMedium Business | — | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Operations: ServiceTitan simplifies your daily operations by centralizing scheduling, dispatching, and customer management. This allows teams to focus more on delivering exceptional service rather than getting bogged down in administrative tasks.
- Real-Time Analytics: With robust reporting and analytics features, you can make informed decisions based on real-time data. Managers can track performance metrics effortlessly, enabling proactive adjustments that drive efficiency and profitability.
- Enhanced Customer Experience: By providing tools for seamless communication and follow-ups, ServiceTitan empowers your team to build stronger relationships with clients. Happy customers are more likely to return and refer your services, boosting your bottom line.
No key benefits available yet.
No key benefits available yet.
No key benefits available yet.
Best fit
- 20 to 500 employees
- HVAC, plumbing, electrical, and other home service sectors
- Field Technicians, Service Managers, Dispatchers, and Business Owners
No best-fit guidance available yet.
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to ServiceTitan due to high costs, especially for small businesses or startups that require budget-friendly solutions without sacrificing essential features for managing operations and customer relationships.
- Some businesses may find that ServiceTitan lacks specific functionalities tailored to their unique industry needs, prompting them to explore alternatives that offer more specialized tools or integrations for their operations.
- Organizations looking for greater flexibility in pricing plans or contract terms might consider alternatives that provide more customizable options, allowing them to scale their software usage according to their growth and changing requirements.
No alternatives guidance available yet.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do ServiceTitan, Upserve POS, SumUp and Square Point of Sale Compare on Features?
Total Features | 16 Features | 26 Features | 14 Features | 11 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ServiceTitan, Upserve POS, SumUp and Square Point of Sale on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
ServiceTitan vs Upserve POS vs SumUp User Reviews & Rating Comparison
User Ratings | 4.5 (based on 518 reviews) | |||
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Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive buyer sentiment highlighting excellent customer support, continuous innovation, and ease of use, tempered by concerns about the learning curve and limited integrations. What buyers like
Common complaints
| Buyer sentiment Users generally praise Upserve POS for its speed, ease of use, and excellent customer service, though some find it costly and wish for more advanced features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 10049 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Square POS for its ease of use and hardware integration but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  Playa Bowls  Pressbistro  Smoke-shop |  DHL  FLiXBUS | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Pos Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ServiceTitan or Upserve POS?
- Upserve POS edges out the other on user ratings (4.2 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ServiceTitan and Upserve POS offer a free trial?
- Neither ServiceTitan nor Upserve POS currently lists a free trial.
- What is the starting price of ServiceTitan vs Upserve POS?
- ServiceTitan starts at Contact for pricing. Upserve POS starts at $59 /Month.
- What are the top alternatives to ServiceTitan?
- Top alternatives to ServiceTitan include Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker.
- What are the top alternatives to Upserve POS?
- Top alternatives to Upserve POS include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, SlickPOS.