9.1
Spot Score
Upserve POS Review: Is It The Right POS Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $59 / Month
Playa Bowls
Pressbistro
Smoke-shop
Kenjis Ramen GrillTrusted by many companies including Playa Bowls
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Upserve POS
Upserve POS is a point-of-sale solution tailored for restaurant managers and waitstaff in small to medium-sized hospitality businesses. With a 4.2/5 rating from 531 user reviews, it is broadly validated by its users, indicating a strong level of satisfaction and reliability.
The software excels with its speedy performance and intuitive design, simplifying operations for restaurant teams. Users particularly appreciate the efficient table marking and blocking services, which streamline the dining experience. However, potential buyers should be aware that Upserve POS comes with a higher price tag compared to some competitors, and it may lack certain advanced features and customizations that other systems offer.
Quick facts about Upserve POS
What is Upserve POS?
Introducing Upserve POS, the ultimate restaurant management solution. With its user-friendly interface and advanced features, it helps streamline your business operations and boost productivity. This innovative POS system offers in-depth analytics to track sales trends and manage labor costs. It also has a reliable payment system and split check options for quick and hassle-free transactions. What sets Upserve POS apart is its offline mode, allowing seamless operation even without internet connectivity. It also offers a specialized training mode for easy staff training without disrupting regular service. Join thousands of satisfied restaurant owners and experience a smoother restaurant business with Upserve POS.
Pricing
Starts from $59 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Upserve POS Software Demo
Upserve POS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Upserve POS
- Use cases
- Restaurants, Bars and Cafes, Hospitality businesses
- Team types
- Restaurant managers, Waitstaff and servers
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Upserve POS
Fast performance with efficient table marking and blocking
Intuitive and easy-to-learn interface
Responsive and knowledgeable customer support
Is Upserve POS right for you?
Best for restaurants needing fast, intuitive POS with strong customer support.
Choose Upserve POS if
- You operate a small to medium restaurant, bar, or café seeking streamlined workflows.
- You value quick setup and an easy-to-learn interface for your staff.
- You need reliable offline mode and specialized table marking features.
Consider alternatives if
- You require extensive custom features or advanced POS functionalities.
- You have a very tight budget and need a low-cost POS solution.
What buyers should know before shortlisting Upserve POS
Upserve has garnered praise for its lightning-fast performance and intuitive software, making it a standout choice for modern POS needs. The Table Marking and Blocking Service were highlighted as key features that enhance efficiency.
Customers appreciate the stellar customer service and helpful reports offered by Upserve, contributing to a seamless user experience. While some users noted its higher price point, the consensus remains highly positive.
Upserve's support team receives particular acclaim for being prompt, knowledgeable, and efficient in resolving issues. The system's detailed breakdown of operations and ease of use were repeatedly commended.
Overall, Upserve shines as a reliable POS system with top-notch customer service, making it a solid choice for businesses seeking a user-friendly solution.
Upserve POS pros and cons
- Upserve POS pros
Fast performance with efficient table marking and blocking
Intuitive and easy-to-learn interface
Responsive and knowledgeable customer support
- Upserve POS cons
Higher pricing compared to competitors
Limited advanced features and customization options
Ready to try it?
Get started with Upserve POS
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Upserve POS side-by-side with top POS Software alternatives.
What is the pricing of Upserve POS?
Upserve POS Pricing Plans
Core
$59
/Month
$60 Per Terminal
Logbook
Guest Trends
Training Mode
Offline Mode
Show more +
Pro
$199
/Month
$50 Per Terminal
Includes features of Core plan, plus
Menu Optimization
Server Performance
Recipe Costing
Show more +
Pro Plus
$359
/Month
$40 Per Terminal
Includes features of Pro plan, plus
Data API
Enterprise Account Management
Upserve POS reviews and ratings
Buyer sentiment
Users generally praise Upserve POS for its speed, ease of use, and excellent customer service, though some find it costly and wish for more advanced features.
What buyers like
- Ease of use
- Performance speed
- Customer support quality
Common complaints
- Pricing
- Feature limitations
What users are saying
DG
Deepak g
08/18/23
"Upserve Light speed to Light down"
What do you like best about Upserve? - Upserve was Working Light Speed on its Own Way - Table Marking and Blocking Serivice have been good features
JU
Jack U
07/21/22
"Modernization for POS"
What do you like best about Upserve? Software is intuitive and easy to learn! What do you dislike about Upserve?
EM
Emma Martens
03/18/22
Love Upserve
POS System is great, customer service is fantastic, report is very helpful, cant say enough. It is on the expensive side.
EM
Emma Martens
03/18/22
Love Upserve
POS System is great, customer service is fantastic, report is very helpful, cant say enough. It is on the expensive side.
JS
jeff schultz
03/14/22
The person was so helpful
Date of experience: March 15, 2022
JS
jeff schultz
03/14/22
The person was so helpful
Date of experience: March 15, 2022
What are the features of Upserve POS?
Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a s…
Barcode scanning is a widely used technology in the world of software applications. It is a process that involves the use of a device, such…
Barcoding, also known as RFID (Radio Frequency Identification), is a software feature that enables tracking and identification of products,…
Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…
Customer Account Profiles is a feature commonly found in software applications that is designed to help businesses manage their customer rel…
Discount Management is a powerful feature that allows users to easily create and manage discounts within their software. This feature allows…
Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift cov…
Gift Card Management is a software feature that allows businesses to easily manage and track their gift card programs. It is a comprehensive…
Inventory forecasting is a powerful software feature that helps businesses accurately plan and predict their inventory needs. It is a crucia…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Inventory optimization is an essential software feature that helps businesses efficiently manage their inventory levels. It is a process tha…
Inventory management includes keeping track of product levels and accurately entering and exiting stock from the system. Maintaining current…
Retailers and other businesses sponsor loyalty programs that offer rewards, discounts, and other unique incentives to recruit and keep custo…
Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…
The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…
Patients can arrange an appointment by viewing your practice's availability online via online scheduling. This tool allows you to make your…
The actions required to register a customer's order into a company's order processing system are known as order entry. Internally, this info…
Ordering Automation refers to the use of software technology to streamline and improve the order-taking process in various businesses. This…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
Purchase order management is an internal procurement procedure used by businesses to ensure that every purchase is justified, essential, and…
A Restaurant POS, or Point of Sale, is a software that provides various features to help manage and streamline operations in a restaurant. T…
Retail management refers to the process of managing all aspects of a retail business, from inventory and sales to staffing and customer expe…
Sales Tracking is an essential feature that is used by businesses to monitor their sales activities and performance. It is a process that in…
Serialized inventory tracking is a powerful feature that allows businesses to accurately track individual items in their inventory. This fea…
Supplier Management is a crucial component of any business organization that involves managing relationships with suppliers and vendors. It…
A touch screen billing system refers to the use of a digital interface that allows users to input and process payment information through di…
Upserve POS security and data handling
Key compliance certifications and security features for IT and security teams evaluating Upserve POS.
Certifications
Developer & data
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Upserve POS Customers
Playa Bowls
Pressbistro
Smoke-shop
Kenjis Ramen Grill
Upserve POS Support Options
Frequently Asked Questions About Upserve POS
Common questions buyers ask before choosing Upserve POS.
Upserve POS is a POS Software. Upserve POS offers Touch Screen (Billing), Retail Management, Restaurant POS, Ordering Automation, Customer Account Profiles and many more functionalities.
Upserve POS is a strong fit if: You operate a small to medium restaurant, bar, or café seeking streamlined workflows.; You value quick setup and an easy-to-learn interface for your staff.. Consider alternatives if: You require extensive custom features or advanced POS functionalities.; You have a very tight budget and need a low-cost POS solution..
Buyers commonly note the following limitations of Upserve POS: Higher pricing compared to competitors; Limited advanced features and customization options; Smaller marketplace for third-party apps and integrations.
Some top alternatives to Upserve POS includes SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail and PosEase.
Upserve POS offers Subscription pricing model
The starting price of Upserve POS is $59/Month
Ready to try it?
Get started with Upserve POS
Get connected with the team for a personalised demo.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].