9.2
SpotScore
Loyverse POS Review: Is It The Right POS Software For Your Team?
Best for SMB teams · Mid-market
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Spotsaas Analysis for Loyverse POS
Loyverse POS is a point-of-sale solution primarily used by store owners and managers in small to medium-sized businesses, such as pubs, bars, and small restaurants. With a 4.6/5 rating from 201 reviews, it is broadly validated by users who appreciate its functionality and reliability.
Users highlight Loyverse POS for its intuitive interface and ease of use, making it accessible even for those with minimal technical expertise. The system is also praised for its reliable performance, ensuring a smooth experience without crashes. However, a significant limitation is the appalling service and lack of care from the support team, which can lead to disruptions and data loss.
Quick facts about Loyverse POS
What is Loyverse POS?
"Loyverse POS is an essential tool for pub and eatery owners or managers. It is a versatile software available on both cloud-based and SaaS platforms, compatible with Android and iOS devices. With numerous features such as Point of Sale, bar and restaurant management, and customer loyalty programs, Loyverse POS streamlines your business operations. You can easily generate sales and analytical reports, manage multiple stores from a single account, and even create your own loyalty programs. The software also allows you to communicate with customers through e-receipts and messages for valuable feedback. Take your pub or eatery to the next level with Loyverse POS."
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Loyverse POS Software Demo
Loyverse POS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Loyverse POS
- Use cases
- Pubs and bars, Small restaurants and eateries, Multi-store retail management
- Team types
- Store owners and managers, Customer service teams
- Company size
- 1-50 employees, 51-200 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Loyverse POS
Intuitive and easy to use for users with minimal technical expertise
Reliable performance with no crashes
Excellent and prompt customer support including 24/7 chat assistance
Is Loyverse POS right for you?
Best for small pubs and eateries needing simple, reliable POS with multi-store support.
Choose Loyverse POS if
- You operate a small to medium-sized pub, bar, or restaurant with up to 200 employees.
- You want an easy-to-use POS system with minimal setup and no technical expertise required.
- You need to manage multiple store locations from a single account seamlessly.
Consider alternatives if
- Your business requires advanced third-party app integrations and extensive customization options.
- You are a large enterprise needing robust, scalable solutions with complex workflows.
What buyers should know before shortlisting Loyverse POS
Loyverse POS is built for small retail and food service businesses that need a simple, affordable point-of-sale system. The interface requires minimal training, and the platform integrates directly with Sumup for card payments—a key advantage if you already use that processor.
Customer support responds quickly to technical issues, which matters when your register goes down during a shift. Before shortlisting, verify two things in a demo: (1) whether Loyverse's reporting matches your accounting workflow—some users report delays syncing transaction data to their accounting software, and (2) whether the payment integrations you need are actually supported.
Loyverse works with Sumup and a few other processors, but if you use Square or Toast, you'll need to check compatibility first. The system can be slow during peak hours on older internet connections, so test performance with your actual transaction volume.
Pricing is straightforward—no hidden per-transaction fees—but confirm whether the plan you need includes the specific features you require, like advanced inventory or multi-location management. Some features are locked behind higher tiers.
If you need real-time inventory sync across multiple locations or complex loyalty program rules, Loyverse may not be the right fit; consider Toast or Square instead.
Loyverse POS pros and cons
- Loyverse POS pros
Intuitive and easy to use for users with minimal technical expertise
Reliable performance with no crashes
Excellent and prompt customer support including 24/7 chat assistance
- Loyverse POS cons
Occasional reports of poor customer service causing operational disruptions
Limited availability of additional apps and connectors restricting advanced customization
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Loyverse POS reviews and ratings
Buyer sentiment
Overall positive sentiment highlighting ease of use, reliability, and strong customer support, tempered by some concerns over support quality and limited app integrations.
What buyers like
- Ease of use
- Reliability
- Customer support responsiveness
Common complaints
- Customer support quality
- Limited app marketplace
Are you using Loyverse POS?
What users are saying
TF
This Fine Day
11/28/24
Appalling service support
Our extremely busy cafe-bar had been using the Loyverse POS system very happily for 18 months when we were visited by a Teya sales rep, MG. Teya ...
Read more
A
A.Bo
08/13/24
The Loyverse POS is so intuitive and…
The Loyverse POS is so intuitive and easy to use. It has helped us a lot with our business, reporting and being able to check the sales wherever you ...
Read more
WS
Weeden SysAdmin
05/17/24
Very good technical support
Very good technical support. Prompt, relevant.
A
Andy
10/16/23
The chat support is amazing
The chat support is amazing. They can almost help with any question. Great app.
JW
Jasmine Wu
08/23/23
So I've decided to upgrade my pos…
So I've decided to upgrade my pos systems and decided to switch to this option and so far no regrets.
RF
Ramy Fahoom
08/13/23
I can find answers easily for my…
I can find answers easily for my questionss
- See if Loyverse POS fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Loyverse POS?
Barcode scanning is a widely used technology in the world of software applications. It is a process that involves the use of a device, such…
Customer Account Profiles is a feature commonly found in software applications that is designed to help businesses manage their customer rel…
Discount Management is a powerful feature that allows users to easily create and manage discounts within their software. This feature allows…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Retailers and other businesses sponsor loyalty programs that offer rewards, discounts, and other unique incentives to recruit and keep custo…
Ordering Automation refers to the use of software technology to streamline and improve the order-taking process in various businesses. This…
Pricing management is a crucial aspect of any business, regardless of its size or industry. It involves the strategic management and control…
A Restaurant POS, or Point of Sale, is a software that provides various features to help manage and streamline operations in a restaurant. T…
Retail management refers to the process of managing all aspects of a retail business, from inventory and sales to staffing and customer expe…
Returns Tracking is a powerful feature that allows users to efficiently track and manage returns from their customers. This feature is essen…
Sales Tracking is an essential feature that is used by businesses to monitor their sales activities and performance. It is a process that in…
A touch screen billing system refers to the use of a digital interface that allows users to input and process payment information through di…
The process of buying and selling actual goods and services through the internet is known as ecommerce. It entails the exchange of data or c…
Loyverse POS security and data handling
Key compliance certifications and security features for IT and security teams evaluating Loyverse POS.
Certifications
Security features
Developer & data
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Frequently Asked Questions About Loyverse POS
Common questions buyers ask before choosing Loyverse POS.
Loyverse POS is a POS Software. Loyverse POS offers Touch Screen (Billing), Returns Tracking, Retail Management, Restaurant POS, Pricing Management and many more functionalities.
Loyverse POS is a strong fit if: You operate a small to medium-sized pub, bar, or restaurant with up to 200 employees.; You want an easy-to-use POS system with minimal setup and no technical expertise required.. Consider alternatives if: Your business requires advanced third-party app integrations and extensive customization options.; You are a large enterprise needing robust, scalable solutions with complex workflows..
Buyers commonly note the following limitations of Loyverse POS: Occasional reports of poor customer service causing operational disruptions; Limited availability of additional apps and connectors restricting advanced customization; Some isolated technical issues reported.
Some top alternatives to Loyverse POS includes SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail and Square for Restaurants.
Loyverse POS offers Freemium pricing model
The starting price is not disclosed by Loyverse POS. You can visit Loyverse POS pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].