ServicePRO vs Hopps Comparison
ServicePRO
Starting at $22 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointment…
Hopps
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Hopps is an instant onscreen service from reliable, cloud-based experts adept at using 30+ top tools. From Facebook Ads to WordPress and Data Studio, they can help you with your technical issues. The vetted experts make…
ServicePRO leads on user satisfaction with a 3.3-star rating across 11 reviews.
ServicePRO vs Hopps — at a glance
| Feature | ServicePRO | Hopps |
|---|---|---|
| Rating | 3.3 / 5 | — |
| Reviews | 11 | — |
| Starting price | $22 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | Online |
| Certifications | SOC 2 | — |
| Data residency | US | Global |
Key differences between ServicePRO and Hopps
- Pricing: ServicePRO starts at $22 /User/Month. Hopps pricing is not publicly listed.
- Free trial: ServicePRO offers a free trial; Hopps does not.
- Deployment: ServicePRO supports SaaS/Web/Cloud, Mobile - Android; Hopps supports SaaS/Web/Cloud.
ServicePRO vs Hopps — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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ServicePRO vs Hopps: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
ServicePRO typically suits Large Enterprises and Medium Business. Hopps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More about ServicePRO | Hopps is an instant onscreen service from reliable, cloud-based experts adept at using 30+ top tools. From Facebook Ads to WordPress and Data Studio, they can help you with your technical ... Read More about Hopps |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ServicePRO and Hopps Compare on Features?
Total Features | 8 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ServicePRO and Hopps on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
ServicePRO vs Hopps: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
ServicePRO vs Hopps Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
ServicePRO User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 11 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
ServicePRO and Hopps Customers
Customers |  Veale Wasbrough Vizards  The Withlacoochee River Electric Cooper  The Pennine Acute Hospitals NHS | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  3 Videos |  2 Videos |
Top Alternatives to ServicePRO and Hopps in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ServicePRO or Hopps?
- ServicePRO edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do ServicePRO and Hopps offer a free trial?
- ServicePRO offers a free trial. Hopps does not.
- What is the starting price of ServicePRO vs Hopps?
- ServicePRO starts at $22 /User/Month. Hopps starts at Contact for pricing.
- What are the top alternatives to ServicePRO?
- Top alternatives to ServicePRO include InvGate Service Desk, IBM Control Desk, Alemba Service Manager, TechExcel ServiceWise, Freshservice.
- What are the top alternatives to Hopps?
- Top alternatives to Hopps include Centreon, Freshservice, GLPI, HR365 Helpdesk, InvGate Service Desk.