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ServicePRO vs EV Service Manager Comparison

Last updated:

ServicePRO

3.9(27 reviews)

Starting at $22 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointment…

EV Service Manager

3.9(84 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working…

SpotSaaS Analysis

ServicePROEV Service Manager

The core difference between ServicePRO and EV Service Manager is that ServicePRO has a clear pricing structure, while EV Service Manager lacks pricing information. Ideal buyers for ServicePRO are budget-conscious businesses looking for straightforward service management software, while EV Service Manager may appeal to those seeking more comprehensive features without upfront pricing.

- Clear pricing at $22 - Focused on service management - Suitable for budget-conscious buyers - User-friendly interface - Flexible for various service industries - Ideal for small to medium-sized businesses

- Comprehensive service management features - Lacks transparent pricing information - Potentially suitable for larger organizations - Emphasizes efficiency in service operations - May offer advanced integrations - Ideal for businesses prioritizing feature depth over cost

ServicePRO vs EV Service Manager — at a glance

FeatureServicePROEV Service Manager
Rating3.9 / 53.9 / 5
Reviews2784
Starting price$22 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryService Desk SoftwareService Desk Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyUSUS

Key differences between ServicePRO and EV Service Manager

  • Pricing: ServicePRO starts at $22 /User/Month. EV Service Manager pricing is not publicly listed.
  • Free trial: ServicePRO offers a free trial; EV Service Manager does not.
  • Deployment: ServicePRO supports SaaS/Web/Cloud, Mobile - Android; EV Service Manager supports SaaS/Web/Cloud, Installed - Windows.

ServicePRO vs EV Service Manager — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ServicePRO - Service Desk Software
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EV Service Manager - Service Desk Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

ServicePRO

Best for

Large Enterprises, Medium Business, Small Business

EV Service Manager

Best for

Large Enterprises, Medium Business, Small Business

ServicePRO typically suits Large Enterprises and Medium Business. EV Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More about ServicePRO

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More about EV Service Manager

Entry Level Pricing

  • Starts from $22
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.9

(27)

3.9

(84)
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

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Compare ServicePRO and EV Service Manager on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $22
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ServicePRO pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ServicePRO User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      5

      2

      1

      1

      34

      33

      8

      5

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 11 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Easy to use interface, making it accessible for both new users and administrators.
      • Allows for customization to specific ticket types and tasks, with satisfactory reports.
      • Centralizes all information in one place, enhancing workflow efficiency and communication.

      Common complaints

      • Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.
      • Performance issues encountered when adding features, impacting overall system functionality.
      • Limited Marketplace selection for additional apps and connectors, restricting the scope of advanced functionalities.

      Buyer sentiment

      Buyer sentiment is mixed to positive across 82 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Integrated ticket management
      • Real-time sales data linking
      • Knowledge base access

      Common complaints

      • Complex setup process
      • May require extensive training
      • Limited third-party integrations

      Pros and Cons

      • Designed specifically for field service, enhancing relevance.

      • Real-time access improves technician efficiency on-site.

      • Integrated communication tools streamline customer interactions.

      • May not cater well to non-field service industries.

      • User interface could benefit from modernization.

      • Integrates sales data for a holistic view of customer interactions.

      • Offers a comprehensive ticket management system for efficiency.

      • Knowledge base access empowers technicians to resolve issues faster.

      • Setup can be complex and time-consuming.

      • Extensive training may be needed for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Veale Wasbrough Vizards

      Veale Wasbrough Vizards

      The Withlacoochee River Electric Cooper

      The Withlacoochee River Electric Cooper

      The Pennine Acute Hospitals NHS

      The Pennine Acute Hospitals NHS

      Mcdonalds

      Mcdonalds

      AP

      AP

      American Red Cross

      American Red Cross

      Media and Screenshots

      Screenshots

      Templates

      1 Screenshots

      Service Manager Administration

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to ServicePRO and EV Service Manager in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ServicePRO or EV Service Manager?
      ServicePRO and EV Service Manager are closely matched with equal user ratings of 3.9. The right choice depends on your team size, budget, and specific Service Desk Software needs.
      Do ServicePRO and EV Service Manager offer a free trial?
      ServicePRO offers a free trial. EV Service Manager does not.
      What is the starting price of ServicePRO vs EV Service Manager?
      ServicePRO starts at $22 /User/Month. EV Service Manager starts at Contact for pricing.
      What are the top alternatives to ServicePRO?
      Top alternatives to ServicePRO include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.
      What are the top alternatives to EV Service Manager?
      Top alternatives to EV Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.

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