Service Creatio vs Ivanti Service Manager Comparison
Service Creatio
Starting at $45 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Service Creatio is a service desk software that automates the process of managing end users and their requests. It was designed to automate the end-user support task with unique features such as knowledge base, cloud ser…
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
Service Creatio leads on user satisfaction with a 4.5-star rating across 12 reviews.
SpotSaaS Analysis
Service CreatioIvanti Service Manager
The core difference is that Service Creatio is specifically designed for medium to large IT teams seeking automated service desk solutions, while Ivanti Service Manager lacks detailed specifications for its target audience and features. Ideal buyers for Service Creatio are medium to large businesses needing efficient end-user support automation, whereas Ivanti Service Manager may appeal to organizations looking for flexible service management options without specific size constraints.
- Best suited for medium to large IT teams - Offers automated, cloud-based service desk solutions - Integrates a knowledge base for self-service support - Streamlines end-user support tasks efficiently - Priced at $45 - Focuses on enhancing operational efficiency
- Details on company sizes are not specified - Lacks specific target audience information - May offer flexible service management options - Pricing information is not available - Potentially suitable for various organizational needs - Requires further research for tailored fit
Service Creatio vs Ivanti Service Manager — at a glance
| Feature | Service Creatio | Ivanti Service Manager |
|---|---|---|
| Rating | 4.5 / 5 | 3.8 / 5 |
| Reviews | 12 | 386 |
| Starting price | $45 /User/Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | GDPR | SOC 2 |
| Data residency | Global | Global |
Key differences between Service Creatio and Ivanti Service Manager
- Pricing: Service Creatio starts at $45 /User/Month. Ivanti Service Manager pricing is not publicly listed.
- User satisfaction: Service Creatio scores higher with a 4.5-star average.
- Deployment: Service Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Service Creatio vs Ivanti Service Manager — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this Service Creatio vs Ivanti Service Manager comparison
Get the full side-by-side as a PDF — these picks plus the top Service Desk Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for medium to large IT teams needing automated, cloud-based service desk solutions.
- You require automation to streamline end-user support tasks efficiently.
- Your team benefits from an integrated knowledge base for self-service support.
- You want cloud access combined with real-time push notifications for service updates.
- You are a freelancer or very small team with fewer than 10 employees.
- You need highly specialized or industry-specific service desk features not offered here.
Large Enterprises, Medium Business, Small Business
Service Creatio typically suits Large Enterprises and Medium Business. Ivanti Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Service Creatio is a service desk software that automates the process of managing end users and their requests. It was designed to automate the end-user support task with unique features ... Read More about Service Creatio | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
Compare Service Creatio and Ivanti Service Manager on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Service Creatio User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Service Creatio's automation features and cloud-based tools but note limited pricing transparency and a smaller user base. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Total Wine and More  SinClair Community College  AdventistHealth |
|---|
Media and Screenshots
Screenshots |  4 Screenshots |  2 Screenshots |
|---|---|---|
Videos |  3 Videos |  2 Videos |
Top Alternatives to Service Creatio and Ivanti Service Manager in 2026
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Service Desk Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Service Creatio or Ivanti Service Manager?
- Service Creatio edges out the other on user ratings (4.5 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Service Creatio and Ivanti Service Manager offer a free trial?
- Yes, both Service Creatio and Ivanti Service Manager offer a free trial.
- What is the starting price of Service Creatio vs Ivanti Service Manager?
- Service Creatio starts at $45 /User/Month. Ivanti Service Manager starts at Contact for pricing.
- What are the top alternatives to Service Creatio?
- Top alternatives to Service Creatio include Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, Wowdesk.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.