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SatisMeter vs Retently Comparison

Last updated:

SatisMeter

2.7(41 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encounter…

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

SatisMeter vs Retently — at a glance

FeatureSatisMeterRetently
Rating2.7 / 54.9 / 5
Reviews4167
Starting price$49 /Month$79 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyUSUS

Key differences between SatisMeter and Retently

  • Pricing: SatisMeter starts at $49 /Month, while Retently starts at $79 /Month.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: SatisMeter supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.

SatisMeter vs Retently — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SatisMeter - NPS Software
Talk to an expert
Talk to an expert
Retently - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SatisMeter

Best for simple, multi-channel NPS feedback in small to medium businesses.

Choose if
  • You need quick, easy setup with minimal technical overhead.
  • Your team values seamless integration with tools like Slack and Intercom.
  • You want to collect customer feedback post-sales, support, or events efficiently.
Consider alternatives if
  • Your organization requires extensive customizations beyond basic support.
  • You depend on a large marketplace of third-party app integrations.

Retently

Best for

Large Enterprises, Medium Business, Small Business

SatisMeter typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More about SatisMeter

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently

Entry Level Pricing

  • Starts from $49
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.0/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

2.7

(41)

4.9

(67)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do SatisMeter and Retently Compare on Features?

Total Features

21 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SatisMeter and Retently on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans

      Pricing Page

      SatisMeter pricing
      Retently pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      SatisMeter User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      Rating Distribution

      40

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the ease of use and integration capabilities but express concerns about limited customization and integration options.

      What buyers like

      • Ease of setup
      • User-friendly interface
      • Responsive customer support

      Common complaints

      • Limited customization options
      • Restricted integration marketplace

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Pros and Cons

      • Easy setup and integration with data platforms

      • Intuitive and user-friendly interface

      • Responsive customer support

      • Customizations and advanced features can be overwhelming for new users

      • Limited marketplace options for apps and connectors

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Mention

      Mention

      Segment

      Segment

      Buzzsumo

      Buzzsumo

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Media and Screenshots

      Screenshots

      Dashboard

      3 Screenshots

      CX Rating screenshot

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to SatisMeter and Retently in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SatisMeter or Retently?
      Retently edges out the other on user ratings (4.9 vs 2.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SatisMeter and Retently offer a free trial?
      Yes, both SatisMeter and Retently offer a free trial.
      What is the starting price of SatisMeter vs Retently?
      SatisMeter starts at $49 /Month. Retently starts at $79 /Month.
      What are the top alternatives to SatisMeter?
      Top alternatives to SatisMeter include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
      What are the top alternatives to Retently?
      Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.

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