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SalesRabbit vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

SalesRabbit

4.6(267 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to them. SalesRabbit acts as the…

FieldAssist

4.8(2 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales representatives are given access…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

FieldAssist leads on user satisfaction with a 4.8-star rating across 2 reviews.

SalesRabbit vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureSalesRabbitFieldAssistBigin by Zoho CRMCreatio CRM
Rating4.6 / 54.8 / 54.6 / 5
Reviews2672243
Starting price$25 /User/MonthContact for pricing$7 /User/Month$40 /user/month
Free trial Yes No Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryField Service Management SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailable
Support modesBusiness HoursOnlineBusiness Hours, OnlineOnline
CertificationsSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between SalesRabbit and FieldAssist

  • Pricing: SalesRabbit starts at $25 /User/Month. FieldAssist pricing is not publicly listed.
  • Free trial: SalesRabbit offers a free trial; FieldAssist does not.
  • User satisfaction: FieldAssist scores higher with a 4.8-star average.
  • Deployment: SalesRabbit supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FieldAssist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SalesRabbit vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SalesRabbit - Contact Management Software
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FieldAssist - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

SalesRabbit

Best for medium-sized sales teams needing streamlined lead and contact management.

Choose if
  • You want to improve sales productivity with an intuitive, easy-to-navigate interface.
  • Your team benefits from integrated communication tools and real-time sales analytics.
  • You need effective lead management features like color-coded tagging and appointment setting.
Consider alternatives if
  • Your company requires extensive customization or advanced integrations beyond the platform’s scope.
  • Your sales workflows are highly specialized or niche, needing more flexible, tailored solutions.

FieldAssist

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

SalesRabbit typically suits Large Enterprises and Medium Business. FieldAssist tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to ... Read More about SalesRabbit

FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales ... Read More about FieldAssist

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.8/10

Not Available

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.61

(267)

4.75

(2)

Best Company Size

50-500 employeesMedium to Large Businesses
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SalesRabbit

  • Streamlined Lead Management: With SalesRabbit, you can easily manage your leads in one place. This means you spend less time on administrative tasks and more time closing deals, helping your team focus on what matters most.
  • Real-Time Analytics: Executives will appreciate the reliable analytics dashboard that provides real-time insights into your sales team's performance. This lets managers make data-driven decisions and adjust strategies on the fly.
  • Communication Tools: SalesRabbit includes integrated communication features that let your team connect with prospects smoothly. Your sales calls become more effective with instant access to customer information.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

SalesRabbit

  • 50-500 employees.
  • SalesRabbit is best suited for industries such as Sales Automation, SaaS, Consulting, and Direct Sales. Typical users include Sales Managers, Account Executives, Business Development Representatives, and Sales Operations Analysts.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

SalesRabbit

  • Users may seek alternatives to SalesRabbit if they require more advanced analytics and reporting features that provide deeper insights into sales performance and team productivity for better decision-making.
  • Some businesses might find SalesRabbit's pricing structure not aligned with their budget, prompting them to explore more cost-effective solutions that still offer essential sales management functionalities.
  • Organizations with specific industry needs may look for alternatives that offer tailored features or integrations designed for their unique workflows, enhancing overall efficiency in their sales processes.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

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Step 1 of 4

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We tailor recommendations to companies your size.

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How do SalesRabbit, FieldAssist, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

9 Features

7 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare SalesRabbit, FieldAssist, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $25 , Billed Yearly
          • Not Available
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Team

            • Track Leads

            • Plan & Optimize Routes

            • Import Data

            Show more +

          • Pro

            • Track Leads

            • Plan & Optimize Routes

            • Import Data

            Show more +

          • Enterprise

            • Track Leads

            • Plan & Optimize Routes

            • Import Data

            Show more +

          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          SalesRabbit pricing

          Pricing information not available

          Bigin by Zoho CRM pricingCreatio CRM pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ISO 27001

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US

          SalesRabbit vs FieldAssist vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          249

          41

          17

          1

          1

          2

          0

          0

          0

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users generally praise SalesRabbit for its user-friendly interface and productivity enhancements, though some find the feature set initially overwhelming and desire more customization.

          What buyers like

          • Ease of use
          • Workflow streamlining
          • Lead management efficiency

          Common complaints

          • Feature complexity at onboarding
          • Limited customization options

          Buyer sentiment

          Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

          What buyers like

          • Cloud-based SFA
          • Real-time data access
          • Custom reporting

          Common complaints

          • May require training
          • Limited offline capabilities
          • Dependent on internet access

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Streamlines daily workflow and enhances productivity with a wide range of features

          • Intuitive and easy-to-navigate interface with features like marking homes and setting appointments

          • Effective lead management tools including color-coded tagging and note-keeping

          • Initial overwhelm due to abundance of features requiring time to learn

          • Limited customization options and marketplace offerings

          • Real-time access to stock and delivery data

          • Customizable reporting for performance tracking

          • Mobile-first approach enhances usability

          • May require initial training for effective use

          • Limited offline functionality

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used SalesRabbit, FieldAssist, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          Bisleri

          Bisleri

          Haldirams Nagpur

          Haldirams Nagpur

          Modi Revlon

          Modi Revlon

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          screenshots

          9 Screenshots

          No screenshots available.

          Videos

          video-0

          1 Videos

          video-0

          2 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, SalesRabbit or FieldAssist?
          FieldAssist edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do SalesRabbit and FieldAssist offer a free trial?
          SalesRabbit offers a free trial. FieldAssist does not.
          What is the starting price of SalesRabbit vs FieldAssist?
          SalesRabbit starts at $25 /User/Month. FieldAssist starts at Contact for pricing.
          What are the top alternatives to SalesRabbit?
          Top alternatives to SalesRabbit include Service Fusion, Housecall Pro, Agentforce Sales (formerly Salesforce Sales Cloud), noCRM.io, Method CRM.
          What are the top alternatives to FieldAssist?
          Top alternatives to FieldAssist include Bigin by Zoho CRM, Creatio CRM, Bizom, ZooM SFA, Agentforce Sales (formerly Salesforce Sales Cloud).