Agentforce Sales (formerly Salesforce Sales Cloud) vs Kixie Comparison
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Kixie
Starting at $35 paid
- Small Business
- Mid-Market
Kixie is an AI-powered sales dialer and engagement platform that integrates deeply with HubSpot and Salesforce to enable one-click calling, automated SMS, local presence dialing, and call coaching directly from the CRM.…
Kixie leads on user satisfaction with a 4.7-star rating across 740 reviews.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Kixie — at a glance
| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Kixie |
|---|---|---|
| Rating | 4.5 / 5 | 4.7 / 5 |
| Reviews | 646 | 740 |
| Starting price | $25 /user/month | $35 paid |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business, Mid-Market |
| Category | CRM Software | Auto Dialer Software |
| Integrations | 13+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Cloud, Mobile - iOS, Mobile - Android, Chrome Extension |
| API | Available | Available |
| Support modes | Business Hours, Online | Email Support, Phone Support, Live Chat, Help Center, Onboarding Support |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | — |
Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and Kixie
- Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month, while Kixie starts at $35 paid.
- Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; Kixie does not.
- Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Freelancers / Consultants and Large Enterprises, while Kixie targets Small Business and Mid-Market.
- User satisfaction: Kixie scores higher with a 4.7-star average.
- Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Kixie supports Cloud, Mobile - iOS, Mobile - Android, Chrome Extension.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Kixie — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Agentforce Sales (formerly Salesforce Sales Cloud)
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
Small Business, Mid-Market
Agentforce Sales (formerly Salesforce Sales Cloud) typically suits Freelancers / Consultants and Large Enterprises. Kixie tends to fit Small Business and Mid-Market better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Kixie is an AI-powered sales dialer and engagement platform that integrates deeply with HubSpot and Salesforce to enable one-click calling, automated SMS, local presence dialing, and call ... Read More about Kixie |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.8/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 10,000 employeesMedium to Large Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
Agentforce Sales (formerly Salesforce Sales Cloud)
- Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
- Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
- Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
- CRM-Native Dialing: Calling directly from HubSpot or Salesforce records with automatic activity logging eliminates tab-switching and manual CRM updates — reps stay in their workflow.
- More Conversations Per Hour: PowerCall multi-line dialing connects reps only to live humans, eliminating voicemail and ring-time waste and tripling effective calling capacity.
- Higher Answer Rates: Local presence dialing shows a local number to prospects, significantly improving pick-up rates versus an unknown out-of-state number.
Best fit
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
- HubSpot-native sales teams wanting a power dialer that logs calls automatically without leaving HubSpot
- SMB outbound sales teams looking to triple live conversation volume without switching CRMs or building custom integrations
- Sales managers wanting real-time call coaching and automatic transcription to accelerate rep ramp time
Reasons buyers look elsewhere
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
- Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
- Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding
No alternatives guidance available yet.
Software Demo
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How do Agentforce Sales (formerly Salesforce Sales Cloud) and Kixie Compare on Features?
Total Features | 11 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Kixie on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | — |
Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison
User Ratings | 4.7 (based on 740 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 740 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  BBVA  Brunello Cucinelli  Unilever | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  5 Videos | No videos available. |
Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and Kixie in 2026
Alternatives | No Alternative products available. |
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Related Blogs and Articles for Auto Dialer Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or Kixie?
- Kixie edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Agentforce Sales (formerly Salesforce Sales Cloud) and Kixie offer a free trial?
- Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. Kixie does not.
- What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs Kixie?
- Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Kixie starts at $35 paid.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp.