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Salesforce Starter vs Efficy CRM vs Bigin by Zoho CRM Comparison

Last updated:

Salesforce Starter

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Small Business

Salesforce Starter is an all-in-one CRM platform designed specifically for small businesses that want a simple, powerful way to manage their sales, marketing, customer service, and commerce in one place. Ideal for small…

Efficy CRM

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Salesforce Starter vs Efficy CRM vs Bigin by Zoho CRM — at a glance

FeatureSalesforce StarterEfficy CRMBigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting price$25 /user/monthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
Integrations3+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalGlobal

Key differences between Salesforce Starter and Efficy CRM

  • Pricing: Salesforce Starter starts at $25 /user/month. Efficy CRM pricing is not publicly listed.
  • Deployment: Salesforce Starter supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Efficy CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Salesforce Starter vs Efficy CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Starter - Logo
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Efficy CRM - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Salesforce Starter

Best for

Freelancers / Consultants, Small Business

Efficy CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Starter typically suits Freelancers / Consultants and Small Business. Efficy CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Starter is an all-in-one CRM platform designed specifically for small businesses that want a simple, powerful way to manage their sales, marketing, customer service, and commerce ... Read More about Salesforce Starter

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM ... Read More about Efficy CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , monthly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

Not Available

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

2–50 Users
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce Starter

  • Affordably priced: At $25/user/month, it provides a cost-effective entry into CRM for small teams
  • Unified sales, marketing, and service: One platform that combines pipelines, email campaigns, case management, reporting, and commerce tools
  • Guided onboarding & ease of use: Designed for quick setup with intuitive UI and in‑app guidance—great for non‑technical users
Best fit

Best fit

Salesforce Starter

  • 2–50 Users
  • Retail, Financial Services, Education, Non-profit
  • Sales Managers, Marketing Coordinators, Customer Success Reps, Small Business Owners
Watchouts

Reasons buyers look elsewhere

Salesforce Starter

  • While ideal for small teams, Salesforce Starter may feel restrictive quickly due to limited advanced features and customization
  • Power users may find deeper workflows or reporting inadequate for complex business requirements
  • Many find themselves upgrading or buying add‑ons early, which can dilute the initial $25/user value

Software Demo

Demo

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How do Salesforce Starter, Efficy CRM and Bigin by Zoho CRM Compare on Features?

Total Features

12 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce Starter, Efficy CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , monthly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Starter Suite

          $25

          /user/month

          • Lead;Account; Contact and Opportunity Management

          • Dynamic Email Marketing and Analytics

          • Built-in Sales Flows and Lead Routing

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesforce Starter pricing
        Efficy CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Salesforce Starter vs Efficy CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        43

        10

        2

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Users praise its ease and quick adoption
        • Integrates sales, email marketing, support tickets and storefront features
        • Competitive pricing makes Salesforce accessible to SMBs

        Common complaints

        • Lacks deeper automation and complex workflow capabilities
        • Users report performance slowdowns under load
        • Basic plan might not cover all business needs, triggering extra costs

        What buyers like

        • Easy to use with a user-friendly interface, accessible across devices, making it adaptable and intuitive for users of varying technical expertise.
        • High degree of customization options, allowing businesses to tailor the system to fit specific needs, enhancing flexibility and personalization.
        • Centralized data management and efficient organization of customer information, facilitating better tracking and streamlined workflows.

        Common complaints

        • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.
        • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.
        • Page loading times and occasional glitches disrupt smooth operation, with some reporting frequent errors or delays.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Users praise its ease and quick adoption

        • Integrates sales, email marketing, support tickets and storefront features

        • Competitive pricing makes Salesforce accessible to SMBs

        • Lacks deeper automation and complex workflow capabilities

        • Users report performance slowdowns under load

        • Efficient integration with e-commerce platforms enhances sales.

        • User-friendly design makes it accessible for all team members.

        • Comprehensive features streamline various business operations.

        • Customization may be limited for specific needs.

        • Initial setup might require some training.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Crexi

        Crexi

        VDC

        VDC

        Snapology

        Snapology

        Volkswagen

        Volkswagen

        Vivest

        Vivest

        Vanbreda

        Vanbreda

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Salesforce Starter - Dashboards

        11 Screenshots

        efficy CRM

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce Starter or Efficy CRM?
        Salesforce Starter and Efficy CRM are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do Salesforce Starter and Efficy CRM offer a free trial?
        Yes, both Salesforce Starter and Efficy CRM offer a free trial.
        What is the starting price of Salesforce Starter vs Efficy CRM?
        Salesforce Starter starts at $25 /user/month. Efficy CRM starts at Contact for pricing.
        What are the top alternatives to Salesforce Starter?
        Top alternatives to Salesforce Starter include Bigin by Zoho CRM, Pipeline CRM, Salesforce, Method CRM, OnePageCRM.
        What are the top alternatives to Efficy CRM?
        Top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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