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Sage CRM vs Kaseya BMS vs Bigin by Zoho CRM Comparison

Last updated:

Sage CRM

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Sage CRM is a user-friendly customer relationship management (CRM) software with an intuitive interface, integrated e-mail and web conferencing, and enhanced security--all to help you focus on what matters: growing your…

Kaseya BMS

3.8(45 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with all service or ticket requests q…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Kaseya BMS leads on user satisfaction with a 3.8-star rating across 45 reviews.

Sage CRM vs Kaseya BMS vs Bigin by Zoho CRM — at a glance

FeatureSage CRMKaseya BMSBigin by Zoho CRM
Rating3.8 / 54.6 / 5
Reviews45294
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Installed - WindowsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyUSUSGlobal

Key differences between Sage CRM and Kaseya BMS

  • Deployment: Sage CRM supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows; Kaseya BMS supports SaaS/Web/Cloud.

Compare Sage CRM vs Kaseya BMS vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sage CRM - CRM Software
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Kaseya BMS - CRM Software
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Talk to an expert

Free PDF comparison

Download this Sage CRM vs Kaseya BMS vs Bigin by Zoho CRM comparison

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Biggest differences

Start here before you go deeper into features.

Sage CRM

Best for

Large Enterprises, Medium Business, Small Business

Kaseya BMS

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Sage CRM typically suits Large Enterprises and Medium Business. Kaseya BMS tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Sage CRM is a user-friendly customer relationship management (CRM) software with an intuitive interface, integrated e-mail and web conferencing, and enhanced security--all to help you focus ... Read More about Sage CRM

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More about Kaseya BMS

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.4/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.8

(45)

4.57

(294)
Get pricing help
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Software Demo

Demo

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How do Sage CRM, Kaseya BMS and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

5 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Sage CRM, Kaseya BMS and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Sage CRM vs Kaseya BMS User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        41

        49

        18

        7

        5

        31

        7

        4

        1

        10

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Centralizes customer data, conversations, and updates to improve team coordination.
        • Integrates with Sage accounting software, ERP, and Outlook.
        • Customizable with flexible fields, screens, and reports for specific business needs.

        Common complaints

        • The user interface looks dated and lacks modern design.
        • Limited native features for advanced functionalities, often relying on third-party add-ons.
        • Customer support is inconsistent and often slow in resolving queries or technical issues.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 53 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Ticketing system automates workflow routing, tracks response times, and organizes cases in one place.
        • Integrates with Xero, accounting software, and Kaseya VSA for cross-tool data flow.
        • Reporting system lets users extract detailed metrics for internal reviews or client-facing reports.

        Common complaints

        • Customer support is widely criticized for being unresponsive or ineffective on billing and contract disputes.
        • Billing practices — including auto-renewals, double billing, and cancellation difficulty — are frequently flagged as problematic.
        • Sales promises on features often go unmet, leading to customer dissatisfaction.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Strong focus on security and compliance

        • Customizable workflows to fit business needs

        • Integrated communication tools enhance collaboration

        • Can be expensive for small businesses

        • Setup may require IT support

        • Simplifies complex service management tasks.

        • User-friendly design enhances team productivity.

        • Automates billing to save time.

        • Customization options may be limited.

        • Not ideal for businesses outside IT.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Sage CRM, Kaseya BMS, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Baroan

        Baroan

        Vivonet

        Vivonet

        Method Group

        Method Group

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Kaseya BMS screenshot

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Sage CRM or Kaseya BMS?
        Kaseya BMS edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Sage CRM and Kaseya BMS offer a free trial?
        Neither Sage CRM nor Kaseya BMS currently lists a free trial.
        What is the starting price of Sage CRM vs Kaseya BMS?
        Sage CRM starts at Contact for pricing. Kaseya BMS starts at Contact for pricing.
        What are the top alternatives to Sage CRM?
        Top alternatives to Sage CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Kaseya BMS?
        Top alternatives to Kaseya BMS include Bigin by Zoho CRM, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM.