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ReviewXpo vs UserVoice Comparison

Last updated:

ReviewXpo

Starting at $12.50 per month

  • Large Enterprises
  • Small Business

Introducing ReviewXpo, the ultimate Shopify Reviews App designed to transform how professionals manage customer feedback. Pioneering the way in streamlining review processes, ReviewXpo harnesses the power of cutting-edge…

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

UserVoice leads on user satisfaction with a 4.2-star rating across 358 reviews.

ReviewXpo vs UserVoice — at a glance

FeatureReviewXpoUserVoice
Rating4.2 / 5
Reviews358
Starting price$12.50 per monthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryProduct Reviews SoftwareSurvey/ User Feedback Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Online
Certifications
Data residencyGlobalGlobal

Key differences between ReviewXpo and UserVoice

  • Pricing: ReviewXpo starts at $12.50 per month. UserVoice pricing is not publicly listed.
  • Free trial: UserVoice offers a free trial; ReviewXpo does not.
  • Deployment: ReviewXpo supports Browser Based (Cloud); UserVoice supports SaaS/Web/Cloud, Mobile - iOS.

ReviewXpo vs UserVoice — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Product Reviews Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ReviewXpo
Talk to an expert
Talk to an expert
UserVoice - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

ReviewXpo

Best for Shopify stores needing AI-driven review moderation and management.

Choose if
  • You operate an e-commerce business on Shopify seeking automated review analysis.
  • Your customer support or marketing teams want streamlined feedback workflows.
  • You need AI-powered tools to identify review patterns and trends efficiently.
Consider alternatives if
  • Your business does not use the Shopify platform or lacks an online storefront.
  • You require transparent pricing details or multi-platform review management capabilities.

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

ReviewXpo: Best for Shopify stores needing AI-driven review moderation and management. UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Description

Introducing ReviewXpo, the ultimate Shopify Reviews App designed to transform how professionals manage customer feedback. Pioneering the way in streamlining review processes, ReviewXpo ... Read More about ReviewXpo

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

Entry Level Pricing

  • Starts from $12.50 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

Not Available

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
51-500 employees500+ employees
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Software Demo

Demo

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How do ReviewXpo and UserVoice Compare on Features?

Total Features

5 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ReviewXpo and UserVoice on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12.50 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Reviews & Rating Widgets

        • All Reviews Page

        • Widget Customization

        Show more +

      • Growth

        $15.00

        per month

        • 500 Review Request Emails/month

        • All FREE Features

        • Discounts & Photo Reviews

        Show more +

      • Pro

        $49.00

        per month

        • 1500 Review Request Emails/month

        • All GROWTH Features

        • Custom Questions

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      ReviewXpo pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      ReviewXpo User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      4.2

      (based on 358 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Insufficient user feedback available to determine overall buyer sentiment.

      What buyers like

      • AI-driven automation
      • Ease of integrating with Shopify
      • Efficient review management

      Common complaints

      • Lack of user reviews
      • Unclear pricing structure

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Pros and Cons

      • AI-powered review moderation and analysis

      • Streamlined customer feedback management

      • Integration with Shopify for seamless operations

      • Limited to Shopify platform users

      • Pricing details not publicly available

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      Used ReviewXpo or UserVoice? Tell buyers what actually differs.

      List of Customers

      Customers

      Ellopets

      Ellopets

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      UserVoice screenshot

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to ReviewXpo and UserVoice in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ReviewXpo or UserVoice?
      UserVoice edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ReviewXpo and UserVoice offer a free trial?
      UserVoice offers a free trial. ReviewXpo does not.
      What is the starting price of ReviewXpo vs UserVoice?
      ReviewXpo starts at $12.50 per month. UserVoice starts at Contact for pricing.
      What are the top alternatives to ReviewXpo?
      Top alternatives to ReviewXpo include Infuse Reviews, reviewr.ai, Amazely, GoodFirms, TrustMate.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.