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Compare REVE Chat vs Helpshift vs ZoomInfo Chat

REVE Chat - Live Chat Software
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Overview

Description

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Entry Level Pricing
  • Starts from $13.50 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.1/10

9.3/10

User Ratings

3.4

(35)
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Software Demo

Demo

Features

Total Features

9 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $13.50 , Billed Yearly
          • Not Available
          Pricing Plans
          • Standard

            • Facebook Messenger

            • Department Management

            • Auto Triggers

            Show more +

          • Advanced

            • Includes features of Standard plan, plus

            • Video & Voice Chat

            • Viber Messenger

            Show more +

          • Enterprise

            • Includes features of Advanced plan, plus

            • Custom Development

            • Screen Sharing

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          3

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          Expert's Review generated by AI

          REVE Chat has garnered positive feedback for its ability to enhance customer satisfaction through live chat, automation, and analytics features, ultimately boosting businesses by improving ...Read more

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          Pros and Cons
          • User-friendly interface that integrates all chats in one window, enhancing convenience.

          • Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.

          • Quick and error-free installation process, improving client communication and satisfaction.

          • Comprehensive features like customized themes, video calling, and visitor analytics, making it a valuable customer support tool.

          • Reports of basic features working effectively, but lacking in advanced capabilities.

          • Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.

          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          Media and Screenshots

          Screenshots
          Capterra : REVE Chat screenshot

          5 Screenshots

          Dashboard

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          REVE Chat offers Free Trial, but Helpshift does not.

          REVE Chat is designed for Large Enterprises, Medium Business and Small Business.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of REVE Chat begins at $13.50/Month when Billed Yearly, while pricing details for Helpshift are unavailable.

          Some top alternatives to REVE Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, raychat, ChatFlow247 and 13chats.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].