REVE Chat vs Helpshift vs ZoomInfo Chat Comparison
REVE Chat
Starting at $13.50 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to conn…
Helpshift
Starting at Contact for pricing
- Freelancers / Consultants
- Large Enterprises
Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app assistance for leading mobile app…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Helpshift leads on user satisfaction with a 4.3-star rating across 361 reviews.
REVE Chat vs Helpshift vs ZoomInfo Chat — at a glance
| Feature | REVE Chat | Helpshift | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.1 / 5 | 4.3 / 5 | — |
| Reviews | 13 | 361 | — |
| Starting price | $13.50 /Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | SOC 2 |
| Data residency | Global | Global | US |
Key differences between REVE Chat and Helpshift
- Pricing: REVE Chat starts at $13.50 /Month. Helpshift pricing is not publicly listed.
- Free trial: REVE Chat offers a free trial; Helpshift does not.
- Target audience: REVE Chat is built for Large Enterprises and Medium Business, while Helpshift targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Helpshift scores higher with a 4.3-star average.
- Deployment: REVE Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Helpshift supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare REVE Chat vs Helpshift vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Free PDF comparison
Download this REVE Chat vs Helpshift vs ZoomInfo Chat comparison
Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
REVE Chat, Helpshift vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing easy multichannel live chat.
- You want a user-friendly interface consolidating multiple chat channels in one window.
- You need advanced interaction features like co-browsing, voice/video chat, and screen sharing.
- You prefer quick, low-complexity setup with flexible and configurable workflow options.
- Your enterprise requires highly advanced or specialized live chat functionalities.
- You need premium, highly responsive customer support without language or reliability issues.
Best for mobile-first in-app customer support with AI automation.
- You need seamless in-app messaging embedded in mobile apps.
- You want AI chatbots to automate up to 90% of user issues.
- Your company size is medium to large (50-1500 employees) with mobile products.
- You require extensive customization of your support platform.
- You are a small team or freelancer needing a simple, lightweight tool.
Large Enterprises, Medium Business, Small Business
REVE Chat: Best for small to medium businesses needing easy multichannel live chat. Helpshift: Best for mobile-first in-app customer support with AI automation.
Description | Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More about REVE Chat | Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More about Helpshift | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
|
|
SpotScoreWhat's this? ↗ | 9.1/10 | 9.3/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | 50-1500 employeesMedium to Large Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Seamless In-App Messaging: Helpshift provides a natural, conversational support experience embedded directly inside mobile apps, reducing friction for end-users.
- AI-Powered Automation: With AI chatbots handling up to 90% of issues, Helpshift allows faster resolutions and reduces support team workloads.
- Lightweight SDK & Easy Integration: The platform’s SDK is easy to implement and designed to integrate smoothly with existing mobile apps without heavy development overhead.
No key benefits available yet.
Best fit
No best-fit guidance available yet.
- 50 – 1500 Employees
- Mobile Gaming, Mobile Applications, SaaS, Fintech, E-commerce, Media & Entertainment
- Customer Support Manager, Mobile Product Manager, App Developer, UX Designer, AI Chatbot Specialist
No best-fit guidance available yet.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Designed for mobile-first support — companies needing robust web, email, and phone channels often choose broader help desk platforms like Zendesk or Freshdesk
- Customization limits on workflows and chatbot responses push teams toward competitors like Intercom or Drift that offer more configuration options
- Integration gaps for complex enterprise setups — lacks deeper connections to niche tools that larger organizations depend on
No alternatives guidance available yet.
Software Demo
Demo |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do REVE Chat, Helpshift and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 24 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare REVE Chat, Helpshift and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
REVE Chat, Helpshift vs ZoomInfo Chat: Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
REVE Chat, Helpshift vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
REVE Chat vs Helpshift User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the ease of use and multichannel features but express concerns about limited advanced capabilities and customer support quality. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Helpshift’s user-friendly interface and automation, tempered by concerns over occasional system instability and complexity. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1691247155.4595861.svg){kind=logo}
REVE Chat, Helpshift and ZoomInfo Chat Customers
Customers | No Customers information available. |  Microsoft  Playrix  Zynga | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  5 Screenshots |  2 Screenshots |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Alternatives to REVE Chat, Helpshift, ZoomInfo Chat
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, REVE Chat or Helpshift?
- Helpshift edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do REVE Chat and Helpshift offer a free trial?
- REVE Chat offers a free trial. Helpshift does not.
- What is the starting price of REVE Chat vs Helpshift?
- REVE Chat starts at $13.50 /Month. Helpshift starts at Contact for pricing.
- What are the top alternatives to REVE Chat?
- Top alternatives to REVE Chat include ZoomInfo Chat, Talkative, Bold360, Provide Support, Comm100 Live Chat.
- What are the top alternatives to Helpshift?
- Top alternatives to Helpshift include ZoomInfo Chat, HelpOnClick, HelpCrunch, LiveHelpNow, SnapEngage.