NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Retently vs Zonka Feedback Comparison

Last updated:

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

Retently vs Zonka Feedback — at a glance

FeatureRetentlyZonka Feedback
Rating4.9 / 54.7 / 5
Reviews67130
Starting price$79 /Month$24 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSGlobal

Key differences between Retently and Zonka Feedback

  • Pricing: Retently starts at $79 /Month, while Zonka Feedback starts at $24 /Month.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: Retently supports SaaS/Web/Cloud; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Retently vs Zonka Feedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retently - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

*sponsored

Biggest differences

Start here before you go deeper into features.

Retently

Best for

Large Enterprises, Medium Business, Small Business

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Retently typically suits Large Enterprises and Medium Business. Zonka Feedback tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)

Best Company Size

Small BusinessMedium Business
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Retently and Zonka Feedback Compare on Features?

Total Features

10 Features

28 Features

Unique Features

No unique features

No unique features

Get Quote

Compare Retently and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • $24 , Billed Yearly

      Pricing Plans

      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans
      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans

      Pricing Page

      Retently pricing
      Zonka Feedback pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Retently User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      47

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Pros and Cons

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      Media and Screenshots

      Screenshots

      CX Rating screenshot

      7 Screenshots

      Zonka Feedback screenshot

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Retently and Zonka Feedback in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Retently or Zonka Feedback?
      Retently edges out the other on user ratings (4.9 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Retently and Zonka Feedback offer a free trial?
      Yes, both Retently and Zonka Feedback offer a free trial.
      What is the starting price of Retently vs Zonka Feedback?
      Retently starts at $79 /Month. Zonka Feedback starts at $24 /Month.
      What are the top alternatives to Retently?
      Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.