NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Retently vs UserVoice Comparison

Last updated:

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

Retently vs UserVoice — at a glance

FeatureRetentlyUserVoice
Rating4.9 / 54.2 / 5
Reviews67358
Starting price$79 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
Certifications——
Data residencyUSGlobal

Key differences between Retently and UserVoice

  • Pricing: Retently starts at $79 /Month. UserVoice pricing is not publicly listed.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: Retently supports SaaS/Web/Cloud; UserVoice supports SaaS/Web/Cloud, Mobile - iOS.

Retently vs UserVoice — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retently - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
UserVoice - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Retently vs UserVoice comparison

Get the full side-by-side as a PDF — these picks plus the top Survey/ User Feedback Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Retently vs UserVoice: Biggest differences

Start here before you go deeper into features.

Retently

Best for

Large Enterprises, Medium Business, Small Business

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

Retently typically suits Large Enterprises and Medium Business. UserVoice tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

SpotScore

What's this? ↗

8.6/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)

Best Company Size

—
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Retently and UserVoice Compare on Features?

Total Features

10 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Retently and UserVoice on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • Not Available

      Pricing Plans

      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Retently pricing

      Pricing information not available

      Retently vs UserVoice: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Retently vs UserVoice Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Retently User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      4.2

      (based on 358 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Pros and Cons

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      Used Retently or UserVoice? Tell buyers what actually differs.

      Retently and UserVoice Customers

      Customers

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      No Customers information available.

      Media and Screenshots

      Screenshots

      CX Rating screenshot

      7 Screenshots

      UserVoice screenshot

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Retently and UserVoice in 2026

      Alternatives

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Retently or UserVoice?
      Retently edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Retently and UserVoice offer a free trial?
      Yes, both Retently and UserVoice offer a free trial.
      What is the starting price of Retently vs UserVoice?
      Retently starts at $79 /Month. UserVoice starts at Contact for pricing.
      What are the top alternatives to Retently?
      Top alternatives to Retently include Nicereply, Mopinion, Alium, Inquisium, Checkbox Survey.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.