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Retently vs Apptentive Comparison

Last updated:

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…

Apptentive

4.6(20 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and gr…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

Retently vs Apptentive — at a glance

FeatureRetentlyApptentive
Rating4.9 / 54.6 / 5
Reviews6720
Starting price$79 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
Certifications——
Data residencyUSGlobal

Key differences between Retently and Apptentive

  • Pricing: Retently starts at $79 /Month. Apptentive pricing is not publicly listed.
  • Free trial: Retently offers a free trial; Apptentive does not.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: Retently supports SaaS/Web/Cloud; Apptentive supports SaaS/Web/Cloud.

Retently vs Apptentive — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retently - Survey/ User Feedback Software
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Apptentive - New SaaS Software
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Talk to an expert

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Retently vs Apptentive: Biggest differences

Start here before you go deeper into features.

Retently

Best for

Large Enterprises, Medium Business, Small Business

Apptentive

Best for

Large Enterprises, Medium Business, Small Business

Retently typically suits Large Enterprises and Medium Business. Apptentive tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently

Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ... Read More about Apptentive

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.9

(67)

4.63

(20)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Apptentive has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Retently and Apptentive Compare on Features?

Total Features

10 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Retently and Apptentive on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • Not Available

      Pricing Plans

      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Retently pricing

      Pricing information not available

      Retently vs Apptentive: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Retently vs Apptentive Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Retently User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      26

      4

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Buyer sentiment

      Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

      What buyers like

      • Secure data interoperability
      • Cutting-edge security features
      • Role-based access control

      Common complaints

      • May require technical expertise
      • Limited to IoT applications
      • Pricing may be high for small businesses

      Pros and Cons

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      • Facilitates secure data interoperability

      • Offers advanced security features for data protection

      • Compatible with various cloud services

      • Technical expertise may be needed for implementation

      • Focus is primarily on IoT applications

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Retently or Apptentive? Tell buyers what actually differs.

      Retently and Apptentive Customers

      Customers

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Alaska

      Alaska

      Zillow

      Zillow

      Dunkin

      Dunkin

      Media and Screenshots

      Screenshots

      CX Rating screenshot

      7 Screenshots

      Target Customers

      4 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Retently and Apptentive in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Retently or Apptentive?
      Retently edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Retently and Apptentive offer a free trial?
      Retently offers a free trial. Apptentive does not.
      What is the starting price of Retently vs Apptentive?
      Retently starts at $79 /Month. Apptentive starts at Contact for pricing.
      What are the top alternatives to Retently?
      Top alternatives to Retently include Nicereply, Mopinion, Alium, Inquisium, Checkbox Survey.
      What are the top alternatives to Apptentive?
      Top alternatives to Apptentive include Remesh, Astute VoC, User Interviews, Voxpopme, Doorbell.io.