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Respond.io vs Olark vs ZoomInfo Chat - Which Tool Fits Your Business?

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Olark - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More

Entry Level Pricing

  • Starts from $29
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

9.0/10

9.4/10

User Ratings

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Software Demo

Demo

How do Respond.io, Olark and ZoomInfo Chat Compare on Features?

Total Features

7 Features

8 Features

Unique Features

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      What Do Respond.io, Olark and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $29
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          respond-io pricingolark pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Respond.io vs Olark User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          125

          Very Good

          14

          Good

          2

          Poor

          2

          Terible

          4

          Excellent

          146

          Very Good

          74

          Good

          18

          Poor

          8

          Terible

          4

          Expert's Review generated by AI

          Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more

          Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more

          Pros and Cons

          Pros and Cons of Respond.io

          • Great customer support and follow-up service across all platforms.

          • Multichannel customer service platform, excellent for organizing and providing customer service.

          • Easy access and quick results, especially effective with WhatsApp integration.

          • Rich features, particularly workflows, providing seamless management of messages and agent workload.

          • Limited workspaces available, affecting scalability for some users.

          • Some users find the platform pricey, though discounts are offered.

          Pros and Cons of Olark

          • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

          • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.

          • Provides basic features needed for customer chat, such as automated responses and chat management tools.

          • Offers customization options for branding and messaging, enhancing user experience.

          • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

          • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Accenture

          Accenture

          pwc

          pwc

          Bayer

          Bayer

          No Customers information available.

          Media and Screenshots

          Screenshots

          Dashboard

          8 Screenshots

          No screenshots available.

          Videos

          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Olark offers Free Trial, but Respond.io does not.

          Respond.io is designed for Large Enterprises, Medium Business and Small Business.

          Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Respond.io begins at $29/Month, while pricing details for Olark are unavailable.

          Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

          Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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