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Respond.io vs MSG91 vs CometChat - Which Tool Fits Your Business?

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MSG91 - Cloud Communication Platforms
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TL;DR - Quick Comparison Summary

Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More

MSG91 is a cloud communication platform that provides business users with Unified Communications capabilities. It includes integrated CRM and contact center solutions, multi-site messaging ... Read More

Entry Level Pricing

  • Starts from $29
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

9.0/10

Not Available

User Ratings

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Software Demo

Demo

How do Respond.io, MSG91 and CometChat Compare on Features?

Total Features

7 Features

0 Features

Unique Features

    No features

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    What Do Respond.io, MSG91 and CometChat Cost?

    Pricing Option

        Starting From

        • $29
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        respond-io pricingmsg91 pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        Respond.io vs MSG91 User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        125

        Very Good

        14

        Good

        2

        Poor

        2

        Terible

        4

        Excellent

        8

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        3

        Expert's Review generated by AI

        Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Respond.io

        • Great customer support and follow-up service across all platforms.

        • Multichannel customer service platform, excellent for organizing and providing customer service.

        • Easy access and quick results, especially effective with WhatsApp integration.

        • Rich features, particularly workflows, providing seamless management of messages and agent workload.

        • Limited workspaces available, affecting scalability for some users.

        • Some users find the platform pricey, though discounts are offered.

        Pros and Cons of MSG91

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Accenture

        Accenture

        pwc

        pwc

        Bayer

        Bayer

        Patanjali

        Patanjali

        Xiaomi

        Xiaomi

        ICICI

        ICICI

        Media and Screenshots

        Screenshots

        Dashboard

        8 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Respond.io nor MSG91 offers a free trial.

        Respond.io is designed for Large Enterprises, Medium Business and Small Business.

        MSG91 is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Respond.io begins at $29/Month, while pricing details for MSG91 are unavailable.

        Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

        Some top alternatives to MSG91 includes CometChat, CloudTalk, Plivo, Twilio Flex, MessageBird, IMIconnect, Infobip, SMS.to, Cloudonix, CommPeak and CloudContactAI.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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