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RepairShopr vs Direct-Shop vs Tekmetric Comparison

Last updated:

RepairShopr

4.5(25 reviews)

Starting at $60 /month

  • Freelancers / Consultants
  • Large Enterprises

RepairShopr is auto repair software for small independent shops: No multi-user restrictions or complicated licensing, just cheap enterprise-class repairs from a local garage with friendly service. RepairShopr makes busin…

Direct-Shop

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Direct-Shop is auto repair shop management software that integrates with an existing accounting software and provides user with the tools needed to run the business. Features include estimates from a built-in auto repair…

Tekmetric

4.9(82 reviews)

Starting at $179 /month

  • Large Enterprises
  • Medium Business

Tekmetric is a cloud-based auto repair shop management software designed to help independent repair shops and multi-location businesses streamline operations and improve customer experience. Built by a former shop owner,…

RepairShopr leads on user satisfaction with a 4.5-star rating across 25 reviews.

RepairShopr vs Direct-Shop vs Tekmetric — at a glance

FeatureRepairShoprDirect-ShopTekmetric
Rating4.5 / 54.9 / 5
Reviews2582
Starting price$60 /monthContact for pricing$179 /month
Free trial No No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAuto Repair SoftwareAuto Repair SoftwareAuto Repair Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineOnline
Certifications
Data residencyUSUSGlobal

Key differences between RepairShopr and Direct-Shop

  • Pricing: RepairShopr starts at $60 /month. Direct-Shop pricing is not publicly listed.
  • Target audience: RepairShopr is built for Freelancers / Consultants and Large Enterprises, while Direct-Shop targets Large Enterprises and Medium Business.
  • Deployment: RepairShopr supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Direct-Shop supports SaaS/Web/Cloud.

Compare RepairShopr vs Direct-Shop vs Tekmetric — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Auto Repair Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RepairShopr - Auto Repair Software
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Direct-Shop - Auto Repair Software
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Talk to an expert
Tekmetric - Auto Repair Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

RepairShopr

Best for small independent auto repair shops needing integrated management tools.

Choose if
  • You run a small to mid-sized independent auto repair shop with up to 500 employees.
  • You want an all-in-one platform combining payment processing, billing, ticketing, and customer management.
  • You need features like loaner car and shuttle service management without complicated licensing.
Consider alternatives if
  • Your business requires deep QuickBooks Desktop or extensive payroll system integrations.
  • You prefer highly customizable workflows and advanced features without a learning curve.

Direct-Shop

Best for

Large Enterprises, Medium Business, Small Business

Tekmetric

Best for streamlined auto repair shop management with multi-location support.

Choose if
  • You operate a small to medium-sized auto repair shop or multi-location business.
  • You need a simple, efficient workflow to reduce vehicle estimate times.
  • You want integrated multi-shop management with real-time performance monitoring.
Consider alternatives if
  • Your business requires extensive customization for customer or fleet accounts.
  • You need advanced reporting and deep customization capabilities beyond standard features.

RepairShopr typically suits Freelancers / Consultants and Large Enterprises. Direct-Shop tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RepairShopr is auto repair software for small independent shops: No multi-user restrictions or complicated licensing, just cheap enterprise-class repairs from a local garage with friendly ... Read More about RepairShopr

Direct-Shop is auto repair shop management software that integrates with an existing accounting software and provides user with the tools needed to run the business. Features include ... Read More about Direct-Shop

Tekmetric is a cloud-based auto repair shop management software designed to help independent repair shops and multi-location businesses streamline operations and improve customer ... Read More about Tekmetric

Entry Level Pricing

  • Starts from $60 , yearly
  • Not Available
  • Starts from $179 , yearly

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

7.6/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

4.5

(25)

4.9

(82)

Best Company Size

1-50 employees51-500 employees
10-200 employeesSmall to medium businesses
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Tekmetric

  • Streamlined Shop Operations: Tekmetric centralizes inspections, estimates, inventory, payments, and reporting in one easy-to-use platform, reducing administrative time and errors.
  • Seamless Industry Integrations: With 70+ integrations, Tekmetric connects directly to major parts suppliers and business tools, ensuring smooth and efficient workflows.
  • Multi-Shop Management Support: The platform enables owners to oversee multiple locations, monitor performance, and maintain consistent customer service across all branches.
Best fit

Best fit

Tekmetric

  • 10–200 Employees
  • Automotive repair, Fleet management, Vehicle maintenance services
  • Auto Repair Shop Owners, Service Managers, Fleet Managers, Automotive Technicians, Operations Directors, Customer Service Managers
Watchouts

Reasons buyers look elsewhere

Tekmetric

  • Some users prefer platforms with more advanced accounting features integrated directly into the system rather than relying on third-party tools.
  • Businesses that require fully offline functionality may opt for alternatives that don’t depend on continuous internet connectivity.
  • Companies seeking extensive customization for niche workflows may choose competitors with greater flexibility in system configuration.

Software Demo

Demo

No software demo available

Direct-Shop has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do RepairShopr, Direct-Shop and Tekmetric Compare on Features?

Total Features

35 Features

10 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare RepairShopr, Direct-Shop and Tekmetric on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $60 , yearly
        • Not Available
        • $179 , yearly

        Pricing Plans

        • Starter

          $70

          /month

          • 75 Tickets & Invoices / Month

          • One Location

          • 1 User Account

          Show more +

        • Repair Shop

          $140

          /month

          • Unlimited Tickets & Invoices / Month

          • One Location

          • 10 User Account

          Show more +

        • Big Chain

          $150

          Per Location Per Month

          • Unlimited Tickets & Invoices / Month

          • 2+ Locations

          • 10 User Account

          Show more +

        • Not Available
        • START

          $199

          /month

          • Unlimited Repair Orders

          • Inventory & Vendor Management

          • Digital Vehicle Inspections

          Show more +

        • Grow

          $349

          /month

          • Everything in the Start Plan

          • Labor Guide

          • Maintenance Schedule

          Show more +

        • Scale

          $439

          /month

          • Everything in the Plan

          • Two-Way Texting

          • Real-Time Shop Dashboard

          Show more +

        • Browse all pricing plans

        Pricing Page

        RepairShopr pricing

        Pricing information not available

        Tekmetric pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Android
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Android
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Android
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🌐 Global

        RepairShopr vs Direct-Shop User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        15

        6

        0

        1

        0

        No reviews available for this product

        154

        16

        2

        1

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and integration capabilities, tempered by concerns over limited integrations and some feature limitations.

        What buyers like

        • Ease of use
        • Integration with payment and customer management
        • Detailed reporting

        Common complaints

        • Limited integrations (QuickBooks Desktop, payroll)
        • Complexity for new users

        What buyers like

        • Integrates with existing accounting software
        • Comprehensive customer database
        • OEM parts lookup

        Common complaints

        • Limited reporting features
        • May require setup time
        • Basic user support

        Buyer sentiment

        Users consistently praise Tekmetric for its intuitive interface, efficient workflows, and responsive customer support, though some note limitations in customization and mobile usability.

        What buyers like

        • Ease of use
        • Customer support
        • Workflow efficiency

        Common complaints

        • Limited customization
        • Mobile app frustrations

        Pros and Cons

        • Integration of payment processing, billing, ticketing, and customer management in one platform

        • Wide range of third-party app integrations

        • User-friendly interface with detailed reporting capabilities

        • Limited support for key integrations such as QuickBooks Desktop and payroll

        • Customization and feature richness can overwhelm new users without training

        • Seamless integration with accounting software.

        • Comprehensive customer tracking capabilities.

        • User-friendly interface simplifies management.

        • Reporting features may be limited.

        • Initial setup could take time.

        • Streamlined workflow significantly reduces estimation time

        • Excellent customer support with quick response times

        • User-friendly interface suitable for diverse technician experience levels

        • Limited customization options for customer accounts and fleet management

        • Reporting and customization features are less robust compared to competitors

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        siriusXM

        siriusXM

        CARFAX

        CARFAX

        Media and Screenshots

        Screenshots

        screenshots

        6 Screenshots

        No screenshots available.

        Tekmetric - Shop Management

        4 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, RepairShopr or Direct-Shop?
        RepairShopr edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do RepairShopr and Direct-Shop offer a free trial?
        Neither RepairShopr nor Direct-Shop currently lists a free trial.
        What is the starting price of RepairShopr vs Direct-Shop?
        RepairShopr starts at $60 /month. Direct-Shop starts at Contact for pricing.
        What are the top alternatives to RepairShopr?
        Top alternatives to RepairShopr include Apptivo, Deskero, HelpDesk, CRMdesk, ReadyDesk.
        What are the top alternatives to Direct-Shop?
        Top alternatives to Direct-Shop include Shop-Ware, Shop Boss Pro, Fullbay, Quick Quote, ShopController.

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