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Refiner vs SurveyGold Comparison

Last updated:

Refiner

5.0(8 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…

SurveyGold

4.4(13 reviews)

Starting at $15 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze reporting into a single powerful plat…

Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.

Refiner vs SurveyGold — at a glance

FeatureRefinerSurveyGold
Rating5.0 / 54.4 / 5
Reviews813
Starting price$79 /Month$15 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUS

Key differences between Refiner and SurveyGold

  • Pricing: Refiner starts at $79 /Month, while SurveyGold starts at $15 /Month.
  • Target audience: Refiner is built for Large Enterprises and Medium Business, while SurveyGold targets Individuals and Freelancers / Consultants.
  • User satisfaction: Refiner scores higher with a 5.0-star average.
  • Deployment: Refiner supports SaaS/Web/Cloud; SurveyGold supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac.

Refiner vs SurveyGold — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Refiner - Survey/ User Feedback Software
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SurveyGold - Survey/ User Feedback Software
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Refiner vs SurveyGold: Biggest differences

Start here before you go deeper into features.

Refiner

Best for

Large Enterprises, Medium Business, Small Business

SurveyGold

Best for

Individuals, Freelancers / Consultants, Medium Business

Refiner typically suits Large Enterprises and Medium Business. SurveyGold tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner

SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze ... Read More about SurveyGold

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $15

Free Trial Availability

SpotScore

What's this? ↗

8.3/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.4

(13)
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Software Demo

Demo

No software demo available

Refiner has not given any software demo yet

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How do Refiner and SurveyGold Compare on Features?

Total Features

10 Features

13 Features

Unique Features

No unique features

No unique features

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Compare Refiner and SurveyGold on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • $15

      Pricing Plans

      • Essentials

        • Get started in minutes with our NPS, CSAT, CES, and PMF templates

        • Build custom survey flows

        • In-App surveys (Web & Mobile)

        Show more +

      • Growth

        • Includes features of Essentials plan, plus

        • Track user events

        • Two-way data sync with Segment.com

        Show more +

      • Enterprise

        • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

        • Unlimited team members, SSO and fine grained access rights

        • Full white-label survey design

        Show more +

      • Not Available

      Pricing Page

      Refiner pricing
      SurveyGold pricing

      Refiner vs SurveyGold: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Refiner vs SurveyGold Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Refiner User Reviews & Rating Comparison

      User Ratings

      5

      (based on 8 reviews)

      4.4

      (based on 13 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 8 reviews, with consistently positive feedback.

      What buyers like

      • Elegant survey widgets
      • On-brand user experience
      • Fine-grained targeting options

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Buyer sentiment

      Buyer sentiment is positive across 13 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Comprehensive analytics tools
      • Customizable survey options

      Common complaints

      • Limited offline capabilities
      • Steep learning curve for advanced features
      • Pricing may be high for small businesses

      Pros and Cons

      • Elegant design enhances user engagement.

      • Fine-grained targeting improves feedback relevance.

      • Comprehensive toolkit supports various feedback methods.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      • The platform's user-friendly interface simplifies survey creation.

      • Comprehensive analytics tools provide valuable insights into customer data.

      • Customization options allow businesses to tailor surveys to their needs.

      • The learning curve can be steep for advanced features.

      • Pricing may be prohibitive for smaller organizations.

      Used Refiner or SurveyGold? Tell buyers what actually differs.

      Refiner and SurveyGold Customers

      Customers

      Qonto

      Qonto

      Copy.ai

      Copy.ai

      Moqups

      Moqups

      No Customers information available.

      Media and Screenshots

      Screenshots

      User Segment screenshot

      5 Screenshots

      SurveyGold screeshot

      4 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Refiner and SurveyGold in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Refiner or SurveyGold?
      Refiner edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Refiner and SurveyGold offer a free trial?
      Yes, both Refiner and SurveyGold offer a free trial.
      What is the starting price of Refiner vs SurveyGold?
      Refiner starts at $79 /Month. SurveyGold starts at $15 /Month.
      What are the top alternatives to Refiner?
      Top alternatives to Refiner include Nicereply, QuestionStar, Inquisium, QuickTapSurvey, eSurveysPro.
      What are the top alternatives to SurveyGold?
      Top alternatives to SurveyGold include Brew Survey, Surveyhero, Enalyzer, Qzzr, Survicate.