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ReadyDesk vs ManageEngine ServiceDesk Plus - Which Help Desk Software Platform Is Better in July 2025?

ReadyDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing

  • Starts from $9
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

8.3/10

Not Available

User Ratings

1.8

(2)
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Software Demo

Demo

ReadyDesk has not given any software demo yet

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How do ReadyDesk and ManageEngine ServiceDesk Plus Compare on Features?

Total Features

12 Features

6 Features

Unique Features

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      What Do ReadyDesk and ManageEngine ServiceDesk Plus Cost?

      Pricing Option

          Starting From

          • $9
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          readydesk pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          ReadyDesk User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          0

          Very Good

          1

          Good

          2

          Poor

          0

          Terible

          1

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots

          No screenshots available.

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

          Top Alternatives to ReadyDesk and ManageEngine ServiceDesk Plus in 2025

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ManageEngine ServiceDesk Plus offers Free Trial, but ReadyDesk does not.

          ReadyDesk is designed for Large Enterprises, Medium Business and Small Business.

          ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of ReadyDesk begins at $9/Month, while pricing details for ManageEngine ServiceDesk Plus are unavailable.

          Some top alternatives to ReadyDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, ProProfs Help Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Sitehelpdesk, LabiDesk, HESK and Help Desk Premier.

          Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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