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QuestionPro vs Retently Comparison

Last updated:

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

SpotSaaS Analysis

QuestionProRetently

The core difference between QuestionPro and Retently lies in QuestionPro's focus on comprehensive survey management and advanced data analysis, making it ideal for mid-to-large teams. Retently, while less detailed in its features, may appeal to smaller teams or those with simpler survey needs due to its lower price point.

- Best for mid-to-large teams - Comprehensive survey and analysis tools - End-to-end survey management - Robust data analysis features - Customizable charting options - Price: $129

- Less detailed feature set - Suitable for smaller teams - Focus on simpler survey needs - Lower price point - User-friendly interface - Price: $79

QuestionPro vs Retently — at a glance

FeatureQuestionProRetently
Rating4.3 / 54.9 / 5
Reviews80567
Starting price$129 /Month$79 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between QuestionPro and Retently

  • Pricing: QuestionPro starts at $129 /Month, while Retently starts at $79 /Month.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Retently supports SaaS/Web/Cloud.

QuestionPro vs Retently — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

QuestionPro - Survey/ User Feedback Software
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Talk to an expert
Retently - Survey/ User Feedback Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

Retently

Best for

Large Enterprises, Medium Business, Small Business

QuestionPro typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently

Entry Level Pricing

  • Starts from $129
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.3/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do QuestionPro and Retently Compare on Features?

Total Features

16 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare QuestionPro and Retently on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $129
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans

      Pricing Page

      QuestionPro pricing
      Retently pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      QuestionPro User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 805 reviews)

      4.9

      (based on 67 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

      What buyers like

      • Feature completeness
      • Data visualization and reporting
      • Ease of publishing and exporting results

      Common complaints

      • Pricing opacity
      • Steep learning curve

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Pros and Cons

      • Comprehensive survey creation and administration tools

      • Robust data analysis and charting capabilities

      • Ability to publish and export findings easily

      • Pricing details are not fully transparent and may require sales contact

      • Some users report a learning curve due to feature richness

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      List of Customers

      Customers

      Amazon

      Amazon

      Microsoft

      Microsoft

      Google

      Google

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Media and Screenshots

      Screenshots

      QuestionPro screenshot

      7 Screenshots

      CX Rating screenshot

      7 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to QuestionPro and Retently in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, QuestionPro or Retently?
      Retently edges out the other on user ratings (4.9 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do QuestionPro and Retently offer a free trial?
      Yes, both QuestionPro and Retently offer a free trial.
      What is the starting price of QuestionPro vs Retently?
      QuestionPro starts at $129 /Month. Retently starts at $79 /Month.
      What are the top alternatives to QuestionPro?
      Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.
      What are the top alternatives to Retently?
      Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.

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