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QuestionPro vs ProProfs Survey Maker vs Zonka Feedback Comparison

Last updated:

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

ProProfs Survey Maker

4.4(54 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

ProProfs Survey Maker leads on user satisfaction with a 4.4-star rating across 54 reviews.

QuestionPro vs ProProfs Survey Maker vs Zonka Feedback — at a glance

FeatureQuestionProProProfs Survey MakerZonka Feedback
Rating4.3 / 54.4 / 54.7 / 5
Reviews80554130
Starting price$129 /Month$7 /Month$24 /Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between QuestionPro and ProProfs Survey Maker

  • Pricing: QuestionPro starts at $129 /Month, while ProProfs Survey Maker starts at $7 /Month.
  • User satisfaction: ProProfs Survey Maker scores higher with a 4.4-star average.
  • Deployment: QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ProProfs Survey Maker supports SaaS/Web/Cloud.

Compare QuestionPro vs ProProfs Survey Maker vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

QuestionPro - Survey/ User Feedback Software
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Talk to an expert
ProProfs Survey Maker - NPS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools. ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses.

Description

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $129
  • Starts from $7
  • Starts from $24 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.3/10

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.4

(54)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do QuestionPro, ProProfs Survey Maker and Zonka Feedback Compare on Features?

Total Features

16 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

Get Quote
Get Quote

Compare QuestionPro, ProProfs Survey Maker and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $129
        • $7
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        QuestionPro pricing
        ProProfs Survey Maker pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        QuestionPro vs ProProfs Survey Maker User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 805 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        26

        15

        3

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

        What buyers like

        • Feature completeness
        • Data visualization and reporting
        • Ease of publishing and exporting results

        Common complaints

        • Pricing opacity
        • Steep learning curve

        Buyer sentiment

        Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

        What buyers like

        • Customization options
        • Multi-lingual support
        • User-friendly interface

        Common complaints

        • Limited integrations
        • Mobile UI and bugs

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Comprehensive survey creation and administration tools

        • Robust data analysis and charting capabilities

        • Ability to publish and export findings easily

        • Pricing details are not fully transparent and may require sales contact

        • Some users report a learning curve due to feature richness

        • Customizable survey creation with various question types and templates

        • Multi-lingual support optimized for different devices

        • Intuitive user interface with user-friendly controls

        • Limited third-party integrations

        • Occasional bugs and glitches impacting user experience

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Amazon

        Amazon

        Microsoft

        Microsoft

        Google

        Google

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        QuestionPro screenshot

        7 Screenshots

        ProProfs Survey Maker screenshot

        1 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, QuestionPro or ProProfs Survey Maker?
        ProProfs Survey Maker edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do QuestionPro and ProProfs Survey Maker offer a free trial?
        Yes, both QuestionPro and ProProfs Survey Maker offer a free trial.
        What is the starting price of QuestionPro vs ProProfs Survey Maker?
        QuestionPro starts at $129 /Month. ProProfs Survey Maker starts at $7 /Month.
        What are the top alternatives to QuestionPro?
        Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.
        What are the top alternatives to ProProfs Survey Maker?
        Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.

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