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PubNub vs Infobip vs CometChat Comparison

Last updated:

PubNub

4.5(17 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pubnub is a global, real time Data Stream Network (DSN) service that enables device-to-device communications such as messaging and remote control of mobile applications. Our super-fast, easy to use cloud-based Data Strea…

Infobip

3.9(104 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Infobip open cloud Communication Platform provides cloud communication services, such as Voice and SMS, through a flexible and reliable API, to ensure business uses the right channels to capture all customer touchpoints.…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

PubNub leads on user satisfaction with a 4.5-star rating across 17 reviews.

PubNub vs Infobip vs CometChat — at a glance

FeaturePubNubInfobipCometChat
Rating4.5 / 53.9 / 54.5 / 5
Reviews17104204
Starting price$49 /MonthContact for pricing$149 /Month
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Communication PlatformsCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between PubNub and Infobip

  • Pricing: PubNub starts at $49 /Month. Infobip pricing is not publicly listed.
  • Free trial: PubNub offers a free trial; Infobip does not.
  • User satisfaction: PubNub scores higher with a 4.5-star average.
  • Deployment: PubNub supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Infobip supports SaaS/Web/Cloud.

Compare PubNub vs Infobip vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Communication Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PubNub - Cloud Communication Platforms
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Infobip - Cloud Communication Platforms
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

PubNub

Best for fast, reliable real-time device-to-device communication and messaging.

Choose if
  • You need super-fast, global real-time data synchronization for IoT or mobile apps.
  • Your team requires easy integration with minimal coding effort.
  • You want a cloud-based Data Stream Network optimized for device and machine messaging.
Consider alternatives if
  • Your project is very small or simple, where PubNub’s complexity may be unnecessary.
  • You require extensive on-premises infrastructure or highly customizable deployment options.

Infobip

Best for

Large Enterprises, Medium Business, Small Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

PubNub typically suits Large Enterprises and Medium Business. Infobip tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pubnub is a global, real time Data Stream Network (DSN) service that enables device-to-device communications such as messaging and remote control of mobile applications. Our super-fast, ... Read More about PubNub

Infobip open cloud Communication Platform provides cloud communication services, such as Voice and SMS, through a flexible and reliable API, to ensure business uses the right channels to ... Read More about Infobip

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Starts from $49
  • Not Available
  • Starts from $149

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.5

(17)

Best Company Size

51-500 employees500+ employees
11-500 employees501-1000 employees
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Software Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare PubNub, Infobip and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49
        • Not Available
        • $149

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        PubNub pricing

        Pricing information not available

        CometChat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        PubNub vs Infobip User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        4

        1

        0

        0

        0

        6

        4

        0

        0

        2

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights PubNub's speed and ease of integration, with some concerns about pricing clarity and documentation.

        What buyers like

        • Speed of real-time data delivery
        • Ease of integration
        • Network reliability

        Common complaints

        • Pricing transparency
        • Documentation detail

        Buyer sentiment

        Buyer sentiment is mixed to positive across 12 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Competitive pricing and reliable support team providing quick responses.
        • Intuitive user interface with useful features for SMS and MMS services.
        • Clear and simple API for sending messages reliably.

        Common complaints

        • Lack of empathy and different treatment for small and large customers in customer support.
        • Price hikes due to carrier exclusive firewall deals affecting pricing for customers.
        • Focus on making money without much care for existing customers unless they send large volumes of emails.

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Super-fast real-time data synchronization

        • Easy to integrate with minimal code

        • Global Data Stream Network reliability

        • Limited pricing transparency

        • Potentially complex for very small projects

        • Highly flexible API for developers

        • Comprehensive multi-channel communication

        • Strong reliability and uptime

        • Can be complex for non-technical users

        • Pricing may escalate with usage

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        match

        match

        TRUNK CLUB

        TRUNK CLUB

        PELOTON

        PELOTON

        Uber

        Uber

        Zendesk

        Zendesk

        WhatsApp

        WhatsApp

        No Customers information available.

        Media and Screenshots

        Screenshots

        PubNub screenshot

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, PubNub or Infobip?
        PubNub edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do PubNub and Infobip offer a free trial?
        PubNub offers a free trial. Infobip does not.
        What is the starting price of PubNub vs Infobip?
        PubNub starts at $49 /Month. Infobip starts at Contact for pricing.
        What are the top alternatives to PubNub?
        Top alternatives to PubNub include CometChat, Pusher Channels, Socket.IO, Plivo, Twilio Flex.
        What are the top alternatives to Infobip?
        Top alternatives to Infobip include CometChat, CommBox, Plivo, Twilio Flex, MessageBird.

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