ProProfs Survey Maker vs FeedbackLink Comparison
ProProfs Survey Maker
Starting at $7 /Month
- Free Trial
- Large Enterprises
- Medium Business
ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…
ProProfs Survey Maker leads on user satisfaction with a 4.4-star rating across 44 reviews.
Spotsaas Analysis
ProProfs Survey MakerFeedbackLink
The core difference between ProProfs Survey Maker and FeedbackLink lies in ProProfs' extensive customization and multi-lingual capabilities, while FeedbackLink offers a straightforward approach to quickly gather NPS feedback. Ideal buyers for ProProfs are small to medium businesses seeking personalized survey solutions, whereas FeedbackLink appeals to those needing a simple tool for basic customer loyalty insights.
- Customizable survey options - Multi-lingual support - Extensive branding capabilities - Optimized for various devices - Ideal for small to medium businesses - Priced at $7
- Simple and quick NPS feedback collection - Low-complexity tool - Focus on basic customer loyalty insights - Suitable for small to medium businesses - Rapid data capture - Priced at $15
ProProfs Survey Maker vs FeedbackLink — at a glance
| Feature | ProProfs Survey Maker | FeedbackLink |
|---|---|---|
| Rating | 4.4 / 5 | — |
| Reviews | 44 | — |
| Starting price | $7 /Month | $15 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Business Hours, Online | Online |
| Certifications | GDPR | — |
| Data residency | US | US |
Key differences between ProProfs Survey Maker and FeedbackLink
- Pricing: ProProfs Survey Maker starts at $7 /Month, while FeedbackLink starts at $15 /Month.
- Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; FeedbackLink supports SaaS/Web/Cloud.
ProProfs Survey Maker vs FeedbackLink — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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ProProfs Survey Maker vs FeedbackLink: Biggest differences
Start here before you go deeper into features.
Best for customizable, multi-lingual surveys in small to medium businesses.
- You need extensive branding and personalization options for surveys.
- Your team requires multi-lingual support optimized for various devices.
- You want an intuitive, user-friendly interface for easy survey creation.
- Your organization depends on extensive third-party software integrations.
- You require advanced, stable mobile survey management features.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection.
Description | ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker | FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | Not Available | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ProProfs Survey Maker and FeedbackLink Compare on Features?
Total Features | 11 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ProProfs Survey Maker and FeedbackLink on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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ProProfs Survey Maker vs FeedbackLink: Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
ProProfs Survey Maker vs FeedbackLink Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ProProfs Survey Maker User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability. What buyers like
Common complaints
| Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to ProProfs Survey Maker and FeedbackLink in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProProfs Survey Maker or FeedbackLink?
- ProProfs Survey Maker edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProProfs Survey Maker and FeedbackLink offer a free trial?
- Yes, both ProProfs Survey Maker and FeedbackLink offer a free trial.
- What is the starting price of ProProfs Survey Maker vs FeedbackLink?
- ProProfs Survey Maker starts at $7 /Month. FeedbackLink starts at $15 /Month.
- What are the top alternatives to ProProfs Survey Maker?
- Top alternatives to ProProfs Survey Maker include SurveyLab, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include SmileBack, Emojics, YesInsights, Promoter Ninja, GrowthScore.