Promoter.io vs SoluCX vs Zonka Feedback Comparison
Promoter.io
Starting at $100 /Month
- Free Trial
- Large Enterprises
- Medium Business
Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in minutes! User can also email rep…
SoluCX
Starting at Contact for pricing
- Large Enterprises
- Medium Business
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.
SpotSaaS Analysis
Promoter.ioSoluCXZonka Feedback
The core difference lies in Promoter.io's focus on streamlined NPS surveys and automated analysis, making it ideal for businesses seeking quick insights, while SoluCX specializes in real-time sales lead capture and lifecycle management, catering to teams needing comprehensive sales tracking. Promoter.io is best suited for small to medium-sized businesses looking for efficient survey solutions, whereas SoluCX targets both small businesses and large enterprises that prioritize real-time sales analytics.
- Streamlined NPS survey functionality - Automated analysis with machine learning - Strong customer support - Ideal for small to medium businesses - Quick setup for meaningful insights - Priced at $100
- Real-time sales lead capture - Comprehensive lead lifecycle management - Focus on identifying sales opportunities - Suitable for small businesses and large enterprises - Provides real-time analytics - Price not listed
Promoter.io vs SoluCX vs Zonka Feedback — at a glance
| Feature | Promoter.io | SoluCX | Zonka Feedback |
|---|---|---|---|
| Rating | 3.8 / 5 | 5.0 / 5 | 4.7 / 5 |
| Reviews | 432 | 1 | 130 |
| Starting price | $100 /Month | Contact for pricing | $24 /Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between Promoter.io and SoluCX
- Pricing: Promoter.io starts at $100 /Month. SoluCX pricing is not publicly listed.
- Free trial: Promoter.io offers a free trial; SoluCX does not.
- User satisfaction: SoluCX scores higher with a 5.0-star average.
- Deployment: Promoter.io supports SaaS/Web/Cloud; SoluCX supports SaaS/Web/Cloud.
Compare Promoter.io vs SoluCX vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for streamlined NPS surveys with automated analysis and strong support.
- You need quick, meaningful NPS insights with minimal setup effort.
- Your team values automated machine learning analysis of survey results.
- You want easy-to-use software with responsive customer support.
- Your company requires extensive native integrations beyond basic options.
- You need highly flexible and low-cost survey customization features.
Best for real-time sales lead capture and end-to-end lifecycle management.
- You need real-time analytics to identify sales opportunities and risks.
- Your sales team requires comprehensive lead lifecycle tracking and management.
- You want data-driven lead distribution to optimize sales workflows.
- You lack a structured sales team focused on lead lifecycle processes.
- You require transparent pricing and extensive user feedback before purchase.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Promoter.io: Best for streamlined NPS surveys with automated analysis and strong support. SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management.
Description | Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More about Promoter.io | SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.7/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
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How do Promoter.io, SoluCX and Zonka Feedback Compare on Features?
Total Features | 19 Features | 14 Features | 28 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Promoter.io, SoluCX and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Promoter.io vs SoluCX User Reviews & Rating Comparison
User Ratings | 5 (based on 1 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and strong customer support, tempered by concerns over pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Hatch  Outdoorsy  Outdoor Voices |  Makro  Swift  Magalu |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Promoter.io or SoluCX?
- SoluCX edges out the other on user ratings (5.0 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Promoter.io and SoluCX offer a free trial?
- Promoter.io offers a free trial. SoluCX does not.
- What is the starting price of Promoter.io vs SoluCX?
- Promoter.io starts at $100 /Month. SoluCX starts at Contact for pricing.
- What are the top alternatives to Promoter.io?
- Top alternatives to Promoter.io include Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary.
- What are the top alternatives to SoluCX?
- Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.