Promoter.io vs SoluCX Comparison
Promoter.io
Starting at $100 /Month
- Free Trial
- Large Enterprises
- Medium Business
Promoter.io is NPS software for customer success and product teams that want to automate feedback analysis using machine learning to surface themes and trends across large response sets. It distributes surveys by email,…
SoluCX
Starting at Contact for pricing
- Large Enterprises
- Medium Business
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…
Promoter.io leads on user satisfaction with a 4.5-star rating across 40 reviews.
Spotsaas Analysis
Promoter.ioSoluCX
The core difference lies in Promoter.io's focus on streamlined NPS surveys and automated analysis, making it ideal for businesses seeking quick insights, while SoluCX specializes in real-time sales lead capture and lifecycle management, catering to teams needing comprehensive sales tracking. Promoter.io is best suited for small to medium-sized businesses looking for efficient survey solutions, whereas SoluCX targets both small businesses and large enterprises that prioritize real-time sales analytics.
- Streamlined NPS survey functionality - Automated analysis with machine learning - Strong customer support - Ideal for small to medium businesses - Quick setup for meaningful insights - Priced at $100
- Real-time sales lead capture - Comprehensive lead lifecycle management - Focus on identifying sales opportunities - Suitable for small businesses and large enterprises - Provides real-time analytics - Price not listed
Promoter.io vs SoluCX — at a glance
| Feature | Promoter.io | SoluCX |
|---|---|---|
| Rating | 4.5 / 5 | — |
| Reviews | 40 | — |
| Starting price | $100 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | SOC 2, GDPR | GDPR |
| Data residency | US | US |
Key differences between Promoter.io and SoluCX
- Pricing: Promoter.io starts at $100 /Month. SoluCX pricing is not publicly listed.
- Free trial: Promoter.io offers a free trial; SoluCX does not.
- Deployment: Promoter.io supports SaaS/Web/Cloud; SoluCX supports SaaS/Web/Cloud.
Promoter.io vs SoluCX — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for streamlined NPS surveys with automated analysis and strong support.
- You need quick, meaningful NPS insights with minimal setup effort.
- Your team values automated machine learning analysis of survey results.
- You want easy-to-use software with responsive customer support.
- Your company requires extensive native integrations beyond basic options.
- You need highly flexible and low-cost survey customization features.
Best for real-time sales lead capture and end-to-end lifecycle management.
- You need real-time analytics to identify sales opportunities and risks.
- Your sales team requires comprehensive lead lifecycle tracking and management.
- You want data-driven lead distribution to optimize sales workflows.
- You lack a structured sales team focused on lead lifecycle processes.
- You require transparent pricing and extensive user feedback before purchase.
Promoter.io: Best for streamlined NPS surveys with automated analysis and strong support. SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management.
Description | Promoter.io is NPS software for customer success and product teams that want to automate feedback analysis using machine learning to surface themes and trends across large response sets. It ... Read More about Promoter.io | SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | 9.3/10 | 8.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Promoter.io and SoluCX Compare on Features?
Total Features | 19 Features | 14 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Promoter.io and SoluCX on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Promoter.io User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and strong customer support, tempered by concerns over pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Hatch  Outdoorsy  Outdoor Voices |  Makro  Swift  Magalu |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  2 Videos |  2 Videos |
Top Alternatives to Promoter.io and SoluCX in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Promoter.io or SoluCX?
- Promoter.io edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Promoter.io and SoluCX offer a free trial?
- Promoter.io offers a free trial. SoluCX does not.
- What is the starting price of Promoter.io vs SoluCX?
- Promoter.io starts at $100 /Month. SoluCX starts at Contact for pricing.
- What are the top alternatives to Promoter.io?
- Top alternatives to Promoter.io include Customer.guru, Zonka Feedback, Startquestion, YesInsights, Trustmary.
- What are the top alternatives to SoluCX?
- Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.