IBM
BoldDesk offers Free Trial, but ProductHero does not.
ProductHero is designed for Medium Business and Small Business.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for ProductHero Starts at $27.32/Month whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.
Some top alternatives to ProductHero includes Freshdesk, Trakdesk, Support.cc by 500apps, SmartSupport, SupportChamp, BoldDesk, Little SaaS Communication, Changelogfy, Sociocs and Saketa SharePoint Migrator.
Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.