ProcessMaker vs Decisions Comparison
ProcessMaker
Starting at $1,495 /Month
- Large Enterprises
- Medium Business
ProcessMaker provides Business Process Management Software, working as a repository to organize, manage and run business processes. ProcessMaker is an open-source software, that is reliable and scalable, it guarantees us…
Decisions
Starting at $4,839 /Month
- Large Enterprises
- Medium Business
Decisions is a robust business process management solution from bpm'online, an interactive and collaborative Business Process Management (BPM) software. Decision enables user to manage the entire organization's processes…
Decisions leads on user satisfaction with a 4.5-star rating across 12 reviews.
ProcessMaker vs Decisions — at a glance
| Feature | ProcessMaker | Decisions |
|---|---|---|
| Rating | 3.4 / 5 | 4.5 / 5 |
| Reviews | 15 | 12 |
| Starting price | $1,495 /Month | $4,839 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Process Management Software | Business Process Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2 | — |
| Data residency | Global | Global |
Key differences between ProcessMaker and Decisions
- Pricing: ProcessMaker starts at $1,495 /Month, while Decisions starts at $4,839 /Month.
- User satisfaction: Decisions scores higher with a 4.5-star average.
- Deployment: ProcessMaker supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Decisions supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
ProcessMaker vs Decisions — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Process Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
ProcessMaker typically suits Large Enterprises and Medium Business. Decisions tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ProcessMaker provides Business Process Management Software, working as a repository to organize, manage and run business processes. ProcessMaker is an open-source software, that is reliable ... Read More about ProcessMaker | Decisions is a robust business process management solution from bpm'online, an interactive and collaborative Business Process Management (BPM) software. Decision enables user to manage the ... Read More about Decisions |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare ProcessMaker and Decisions on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | — |
Data Residency | 🌐 Global | 🌐 Global |
ProcessMaker User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 31 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 20 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Pfizer  Santander  PWC |
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Media and Screenshots
Screenshots |  3 Screenshots |  6 Screenshots |
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Videos |  3 Videos |  3 Videos |
Top Alternatives to ProcessMaker and Decisions in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProcessMaker or Decisions?
- Decisions edges out the other on user ratings (4.5 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProcessMaker and Decisions offer a free trial?
- Neither ProcessMaker nor Decisions currently lists a free trial.
- What is the starting price of ProcessMaker vs Decisions?
- ProcessMaker starts at $1,495 /Month. Decisions starts at $4,839 /Month.
- What are the top alternatives to ProcessMaker?
- Top alternatives to ProcessMaker include Process Street, BP Logix BPMS, ProcessPlan, ProcessPolicy.com, Bonita.
- What are the top alternatives to Decisions?
- Top alternatives to Decisions include Appian, ProcessMaker, BP Logix BPMS, IBM Business Automation Workflow, Fusion Platform.