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ProcessMaker - Business Process Management Software

ProcessMaker Review: Is It The Right Business Process Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
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Starts from $1,495 / Month

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What is ProcessMaker?

ProcessMaker provides Business Process Management Software, working as a repository to organize, manage and run business processes. ProcessMaker is an open-source software, that is reliable and scalable, it guarantees usability and customization of the applications for internal or external clients. ProcessMaker guarantees operational efficiency through standardization of corporate workflows.

Pricing

  • Starts from $1,495 / Month

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

ProcessMaker Software Demo

ProcessMaker was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider ProcessMaker

Team types
Large Enterprises, Medium Business

Why teams choose ProcessMaker

  • Highly customizable to fit specific needs.

  • Open-source nature allows for flexibility.

  • Scalable for growing businesses.

Is ProcessMaker right for you?

What buyers should know before shortlisting ProcessMaker

ProcessMaker is a robust open-source BPM solution that offers extensive customization and scalability. While it provides a reliable platform for managing workflows, it may require technical expertise for optimal use.

Pros and cons

ProcessMaker pros and cons

  • ProcessMaker pros
  • Highly customizable to fit specific needs.

  • Open-source nature allows for flexibility.

  • Scalable for growing businesses.

  • ProcessMaker cons
  • Technical knowledge is essential for setup.

  • Support options may be limited.

4.5/5 rating
31 verified reviews
From $1,495

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Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare ProcessMaker side-by-side with top Business Process Management Software alternatives.

Process Street
BP Logix BPMS
ProcessPlan
+7 more
Compare alternatives

ProcessMaker reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 31 reviews, with consistently positive feedback.

What buyers like

  • Open-source flexibility
  • Customizable workflows
  • Reliable performance

Common complaints

  • Requires technical knowledge
  • Support may be limited
  • Setup can be complex

4.54

Excellent

Based on 24 ratings & 31 reviews

Are you using ProcessMaker?

Rating Distribution

Excellent

(15)

Very Good

(16)

Good

(0)

Poor

(0)

Terrible

(0)

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What are the features of ProcessMaker?

17%

Feature coverage

4 of 24 tracked features

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…

The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

ProcessMaker security and data handling

Key compliance certifications and security features for IT and security teams evaluating ProcessMaker.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

ProcessMaker Support Options

Customer Service24/7 (Live rep)Business Hours
LocationDurham, North Carolina

Connect with ProcessMaker

Frequently Asked Questions About ProcessMaker

Common questions buyers ask before choosing ProcessMaker.

ProcessMaker is a Business Process Management Software. ProcessMaker offers Workflow Management, Task Management, Dashboard and many more functionalities.

Buyers commonly note the following limitations of ProcessMaker: Technical knowledge is essential for setup.; Support options may be limited.; Documentation can be insufficient..

Some top alternatives to ProcessMaker includes Process Street, BP Logix BPMS, ProcessPlan, ProcessPolicy.com and Camunda Platform.

ProcessMaker offers Quotation Based, Subscription pricing models

We don't have information regarding integrations of the ProcessMaker as of now.

The starting price of ProcessMaker is $1,495/Month

Ready to try it?

Get started with ProcessMaker

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].