PointClickCare vs LiveHealth Comparison
PointClickCare
Starting at Contact for pricing
- Medium Business
- Small Business
PointClickCare makes hospital management and operations easier by connecting critical data to actionable insights. Track patients and staff, manage appointments and accounts, estimate insurance eligibility, document asse…
LiveHealth
Starting at $1,000 /Month
- Free Trial
- Large Enterprises
- Medium Business
LiveHealth health hospital management software is a complete solution that allows staff to work smarter, and make the most of the resources available. With Live Health's advanced features, users be able to manage appoint…
LiveHealth leads on user satisfaction with a 4.6-star rating across 50 reviews.
SpotSaaS Analysis
PointClickCareLiveHealth
The core difference between PointClickCare and LiveHealth lies in their target market; PointClickCare is tailored for senior and post-acute care facilities, while LiveHealth is designed for medium to large hospitals focused on appointment and record management. Ideal buyers for PointClickCare are healthcare administrators in senior care settings, whereas LiveHealth is best suited for hospital administrators seeking efficient operational tools.
- Best for senior and post-acute care facilities - Offers integrated EHR and operations - Extensive third-party integrations available - Ideal for healthcare IT and compliance roles - Suitable for facilities with 1,000–5,000 employees - Unified platform for clinical documentation and billing
- Best for medium to large hospitals - Focuses on appointment and record management - User-friendly system for non-technical staff - Integrated online reporting and payment capabilities - Secure patient communication features - Price point of $1,000
PointClickCare vs LiveHealth — at a glance
| Feature | PointClickCare | LiveHealth |
|---|---|---|
| Rating | 4.1 / 5 | 4.6 / 5 |
| Reviews | 114 | 50 |
| Starting price | Contact for pricing | $1,000 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Hospital Management Software | Hospital Management Software |
| Integrations | 4+ apps | — |
| Platforms | Installed - Windows, SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA |
| Data residency | US | US |
Key differences between PointClickCare and LiveHealth
- Pricing: LiveHealth starts at $1,000 /Month. PointClickCare pricing is not publicly listed.
- Free trial: LiveHealth offers a free trial; PointClickCare does not.
- Target audience: PointClickCare is built for Medium Business and Small Business, while LiveHealth targets Large Enterprises and Medium Business.
- User satisfaction: LiveHealth scores higher with a 4.6-star average.
- Deployment: PointClickCare supports Installed - Windows, SaaS/Web/Cloud; LiveHealth supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
PointClickCare vs LiveHealth — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Hospital Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for senior and post-acute care facilities needing integrated EHR and operations.
- You require a unified platform combining clinical documentation, billing, and care management.
- Your facility benefits from extensive third-party integrations with pharmacies, labs, and apps.
- You need a flexible, mobile-friendly interface for administrators, clinical managers, and billing teams.
- Your organization demands highly customizable clinical charting and templates.
- You operate in environments with unreliable internet causing slow system responsiveness.
Best for medium to large hospitals needing efficient appointment and record management.
- You require a user-friendly system with simple navigation for non-technical staff.
- You want integrated online reporting and payment capabilities with secure patient communication.
- You need quick, efficient automation and responsive customer support for hospital administration.
- Your organization needs extensive customization of medical forms or reference ranges.
- You operate a small clinic needing a minimal, highly simplified feature set.
PointClickCare: Best for senior and post-acute care facilities needing integrated EHR and operations. LiveHealth: Best for medium to large hospitals needing efficient appointment and record management.
Description | PointClickCare makes hospital management and operations easier by connecting critical data to actionable insights. Track patients and staff, manage appointments and accounts, estimate ... Read More about PointClickCare | LiveHealth health hospital management software is a complete solution that allows staff to work smarter, and make the most of the resources available. With Live Health's advanced features, ... Read More about LiveHealth |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Large integration and partner ecosystem: With hundreds of marketplace integrations, PointClickCare connects easily with pharmacy systems, labs, devices, communication tools, and third-party applications. This flexibility allows organizations to extend functionality without replacing their core EHR.
- Comprehensive clinical and operational coverage: PointClickCare combines clinical documentation, billing, analytics, and care management within one ecosystem. Facilities can reduce reliance on disconnected systems while maintaining visibility across resident care, staff activity, and operational performance.
- Strong care coordination network: The platform connects providers, hospitals, pharmacies, and health plans through a shared care collaboration network. This improves transitions of care, reduces information gaps, and supports smoother admissions, discharges, and ongoing care management.
No key benefits available yet.
Best fit
- 1,000–5,000 employees
- Healthcare, Senior Care, Long-Term Care, Post-Acute Care, Skilled Nursing, Assisted Living, Home Health, Healthcare IT, Electronic Health Records (EHR)
- Administrator, Director of Nursing, Clinical Manager, Care Coordinator, Health Information Manager, Operations Manager, Billing Manager, Compliance Officer, IT Manager, Chief Nursing Officer (CNO)
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Some users find the interface dense due to its clinical depth and compliance requirements. Organizations prioritizing simpler dashboards, lighter workflows, or staff with limited technical training may select alternatives focused on usability and faster daily task completion.
- API access requires approvals and often depends on partner or customer authorization. Teams that need open, developer-friendly APIs or rapid custom integrations may prefer platforms with self-service developer access and fewer integration constraints.
- PointClickCare is highly specialized for long-term and post-acute care workflows. Providers operating across multiple care settings may choose alternatives that offer broader support for acute, ambulatory, or hybrid care models within a single platform.
No alternatives guidance available yet.
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do PointClickCare and LiveHealth Compare on Features?
Total Features | 7 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare PointClickCare and LiveHealth on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
PointClickCare User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate PointClickCare's ease of use, intuitive design, and comprehensive functionality, though some report performance issues and limited customization. What buyers like
Common complaints
| Buyer sentiment Overall positive user sentiment praising ease of use, automation, and support, with some concerns about missing features and complexity for new users. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
|---|
List of Customers
Customers |  Pfizer  Sanofi  Mayo Clinic |  LiveHealth_customers_0  LiveHealth_customers_1  LiveHealth_customers_2 |
|---|
Media and Screenshots
Screenshots |  6 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  2 Videos |  1 Videos |
Top Alternatives to PointClickCare and LiveHealth in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PointClickCare or LiveHealth?
- LiveHealth edges out the other on user ratings (4.6 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PointClickCare and LiveHealth offer a free trial?
- LiveHealth offers a free trial. PointClickCare does not.
- What is the starting price of PointClickCare vs LiveHealth?
- PointClickCare starts at Contact for pricing. LiveHealth starts at $1,000 /Month.
- What are the top alternatives to PointClickCare?
- Top alternatives to PointClickCare include SoftClinic, PrimeCare, eHospital Systems, Dr in Cloud, Health360.
- What are the top alternatives to LiveHealth?
- Top alternatives to LiveHealth include SoftClinic, Insta HMS, eHospital Systems, Lifeline HIMS, MocDoc HMS.