Pivotal CRM vs ActivEngage vs Bigin by Zoho CRM Comparison
Pivotal CRM
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Pivotal CRM is a customizable CRM for mid-sized to large enterprises in industries like financial services and manufacturing that need to consolidate customer data, manage pipelines, and run marketing campaigns across de…
ActivEngage
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing ActivEngage, a cutting-edge solution for dealership live chat and text communication. With ActivEngage, businesses can seamlessly connect with customers across various platforms including website, mobile, Fac…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Pivotal CRM leads on user satisfaction with a 3.5-star rating across 54 reviews.
Pivotal CRM vs ActivEngage vs Bigin by Zoho CRM — at a glance
| Feature | Pivotal CRM | ActivEngage | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 3.5 / 5 | — | 4.6 / 5 |
| Reviews | 54 | — | 243 |
| Starting price | Contact for pricing | Contact for pricing | $7 /User/Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business | Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | Browser Based (Cloud), Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | — | — |
| Data residency | — | US | Global |
Key differences between Pivotal CRM and ActivEngage
- Deployment: Pivotal CRM supports SaaS/Web/Cloud, Mobile - iOS; ActivEngage supports Browser Based (Cloud), Mobile - Android, Mobile - iOS.
Compare Pivotal CRM vs ActivEngage vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business
Best for automotive dealerships needing 24/7 multi-platform live chat support.
- You operate a mid-size or larger automotive dealership or service center.
- You require professional, around-the-clock live chat and text communication.
- You want seamless integration across website, mobile, Facebook, Google, Craigslist, and OfferUp.
- You are a small business with a limited budget and need transparent pricing.
- You need highly customizable or self-managed chat solutions.
Small Business
Pivotal CRM typically suits Large Enterprises and Medium Business. ActivEngage tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Pivotal CRM is a customizable CRM for mid-sized to large enterprises in industries like financial services and manufacturing that need to consolidate customer data, manage pipelines, and ... Read More about Pivotal CRM | Introducing ActivEngage, a cutting-edge solution for dealership live chat and text communication. With ActivEngage, businesses can seamlessly connect with customers across various platforms ... Read More about ActivEngage | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | 7.9/10 | Not Available | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Pivotal CRM, ActivEngage and Bigin by Zoho CRM Compare on Features?
Total Features | 5 Features | 6 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Pivotal CRM, ActivEngage and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available | Pricing information not available |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
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Data Residency | — | 🇺🇸 US |
Pivotal CRM vs ActivEngage User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 54 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
| Buyer sentiment Buyers express strong satisfaction with ActivEngage's professional support and multi-channel communication capabilities, though limited reviews restrict broader sentiment insights. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Videos |  2 Videos |  5 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Pivotal CRM or ActivEngage?
- Pivotal CRM edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Pivotal CRM and ActivEngage offer a free trial?
- Neither Pivotal CRM nor ActivEngage currently lists a free trial.
- What is the starting price of Pivotal CRM vs ActivEngage?
- Pivotal CRM starts at Contact for pricing. ActivEngage starts at Contact for pricing.
- What are the top alternatives to Pivotal CRM?
- Top alternatives to Pivotal CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).
- What are the top alternatives to ActivEngage?
- Top alternatives to ActivEngage include Bigin by Zoho CRM, Pivotal CRM, Oracle CX Sales, Telenotes CRM, Spiro.