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Pipedrive vs Scan123 Comparison

Last updated:

Pipedrive

4.7(3,106 reviews)

Starting at $14 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal for small to mid-sized busines…

Scan123

4.6(28 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

Scan123 is a secure document management platform designed to help businesses digitize, store, and access their files with ease. Built for industries like automotive dealerships, trucking companies, and home care provider…

Pipedrive leads on user satisfaction with a 4.7-star rating across 3,106 reviews.

Pipedrive vs Scan123 — at a glance

FeaturePipedriveScan123
Rating4.7 / 54.6 / 5
Reviews3,10628
Starting price$14 /user/monthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryCRM SoftwareCloud Content Collaboration Software
Integrations10+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Installed - Windows
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between Pipedrive and Scan123

  • Pricing: Pipedrive starts at $14 /user/month. Scan123 pricing is not publicly listed.
  • Target audience: Pipedrive is built for Large Enterprises and Medium Business, while Scan123 targets Medium Business and Small Business.
  • User satisfaction: Pipedrive scores higher with a 4.7-star average.
  • Deployment: Pipedrive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Scan123 supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows.

Pipedrive vs Scan123 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pipedrive - CRM Software
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Scan123 - Cloud Content Collaboration Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Pipedrive

Best CRM for small to mid-sized sales teams needing streamlined pipeline management.

Choose if
  • You are a small or medium business seeking an intuitive, easy-to-learn CRM.
  • Your sales team needs AI-powered prompts and automated follow-ups to boost productivity.
  • You want cost-effective CRM with strong reporting and real-time sales analytics.
Consider alternatives if
  • Your enterprise requires highly complex CRM customizations and deep third-party integrations.
  • You need extensive relationship linking beyond standard sales contacts.

Scan123

Best for

Medium Business, Small Business

Pipedrive typically suits Large Enterprises and Medium Business. Scan123 tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal ... Read More about Pipedrive

Scan123 is a secure document management platform designed to help businesses digitize, store, and access their files with ease. Built for industries like automotive dealerships, trucking ... Read More about Scan123

Entry Level Pricing

  • Starts from $14 , monthly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.67

(3106)

4.59

(28)

Best Company Size

1-50 employees51-200 employees
10–200 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pipedrive

  • Simplified Sales Processes: Pipedrive helps teams like yours visualize and manage the entire sales pipeline easily, letting you focus on closing deals instead of getting lost in administrative tasks.
  • Intuitive User Interface: Users appreciate Pipedrive's clean and user-friendly design. Your team can start using it immediately without extensive training, saving time and resources.
  • Reporting and Analytics: Pipedrive's reporting tools give you real-time insights into your sales performance. This lets executives make data-driven decisions that improve overall business strategy.

Scan123

  • Fast, Paperless Transformation: Scan123 allows users to convert physical paperwork into searchable, digital records, helping companies transition away from paper-based systems quickly and efficiently.
  • Remote Access and Secure Sharing: Its cloud-based architecture lets remote work by allowing access to documents from any device while maintaining strict permission-based sharing.
  • Ease of Use with Minimal IT Dependence: Designed for businesses without dedicated IT teams, Scan123 offers easy onboarding, intuitive interfaces, and responsive support to help users get started with minimal technical overhead.
Best fit

Best fit

Pipedrive

  • 1-200 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Scan123

  • 10–200 Employees
  • Automotive dealerships, home care, trucking and logistics, legal, healthcare services, equipment rental, real estate, insurance
  • Office Managers, Service Directors, Operations Managers, Compliance Officers, IT Support Staff, Administrative Assistants, Records Managers, HR Coordinators
Watchouts

Reasons buyers look elsewhere

Pipedrive

  • Users may seek alternatives to Pipedrive if they require more advanced customization options to tailor their CRM experience to specific business processes or unique sales workflows that Pipedrive doesn’t fully support.
  • Businesses with larger teams might look for alternatives that offer better scalability and user management features, ensuring that collaboration remains efficient as their workforce grows beyond Pipedrive’s capabilities.
  • Organizations needing comprehensive reporting and analytics tools may find Pipedrive lacking in depth, prompting them to explore alternatives that provide more robust insights into sales performance and customer behavior.

Scan123

  • Lacks built-in payroll and HR features — teams over 50 employees typically add Gusto or ADP
  • Missing native integrations with Microsoft 365 and Google Workspace — requires manual setup or third-party connectors
  • No AI-powered document tagging or auto-categorization — competitors like Adobe and Kofax offer machine learning-based extraction

Software Demo

Demo

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How do Pipedrive and Scan123 Compare on Features?

Total Features

10 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Pipedrive and Scan123 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $14 , monthly
      • Not Available

      Pricing Plans

      • Lite

        $19

        /user/month

        • Lead, calendar and pipeline management

        • AI-powered report creation

        • Real-time sales feed

        Show more +

      • Growth

        $34

        /user/month

        • Lite plan +

        • Full email sync with tracking

        • Automations and nurturing sequences

        Show more +

      • Premium

        $64

        /user/month

        • Growth plan +

        • Lead generation and routing

        • Custom scoring and company data enrichment

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Pipedrive pricing
      Scan123 pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Pipedrive User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2436

      505

      72

      18

      45

      24

      3

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise Pipedrive for its ease of use, visual sales pipeline management, and strong customer support, though some note limitations in advanced features and integrations.

      What buyers like

      • Ease of use
      • Visual sales pipeline tracking
      • Customer support quality

      Common complaints

      • Limited integrations
      • Initial learning curve

      Buyer sentiment

      Buyer sentiment is very strong across 28 reviews, with consistently positive feedback.

      What buyers like

      • Users benefit from a guided onboarding experience with customer support available via call, email, or chat, making it accessible even for non-technical staff.
      • SOC 2 and HIPAA certifications ensure high levels of data protection, giving businesses peace of mind when storing sensitive information.
      • Teams can access files from anywhere with an internet connection, enabling flexibility and supporting hybrid or remote work models.

      Common complaints

      • Scan123 may not integrate as smoothly with common third-party productivity tools or enterprise software, potentially limiting its usefulness in highly integrated tech stacks.
      • It lacks advanced collaboration features like live commenting, version control, or workflow automation that are often required in large, cross-functional teams.
      • Larger corporations with advanced document lifecycle needs may find Scan123 insufficient for document retention schedules, eDiscovery, or industry-specific compliance workflows.

      Pros and Cons

      • Intuitive and easy-to-use interface with minimal training required

      • Cost-effective alternative to larger CRM platforms like Salesforce

      • Robust reporting and real-time sales analytics

      • Initial complexity requiring onboarding support for efficient use

      • Limited integrations with some third-party tools such as Typeform

      • Users benefit from a guided onboarding experience with customer support available via call, email, or chat, making it accessible even for non-technical staff.

      • SOC 2 and HIPAA certifications ensure high levels of data protection, giving businesses peace of mind when storing sensitive information.

      • Teams can access files from anywhere with an internet connection, enabling flexibility and supporting hybrid or remote work models.

      • Scan123 may not integrate as seamlessly with common third-party productivity tools or enterprise software, potentially limiting its usefulness in highly integrated tech stacks.

      • It lacks advanced collaboration features like live commenting, version control, or workflow automation that are often required in large, cross-functional teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Pipedrive or Scan123? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Festo

      Festo

      Remax

      Remax

      Vimeo

      Vimeo

      No Customers information available.

      Media and Screenshots

      Screenshots

      Dashboard

      5 Screenshots

      Scan123

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Pipedrive and Scan123 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Pipedrive or Scan123?
      Pipedrive edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Pipedrive and Scan123 offer a free trial?
      Yes, both Pipedrive and Scan123 offer a free trial.
      What is the starting price of Pipedrive vs Scan123?
      Pipedrive starts at $14 /user/month. Scan123 starts at Contact for pricing.
      What are the top alternatives to Pipedrive?
      Top alternatives to Pipedrive include Bigin by Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM, Onpipeline.
      What are the top alternatives to Scan123?
      Top alternatives to Scan123 include CollaborateCloud, Content Central, CDOC, DocUp, Cabinet EDMS.