Phreesia vs Luma Health Comparison
Phreesia
Starting at Contact for pricing
- Large Enterprises
- Small Business
Revolutionize the patient intake process with Phreesia, a cutting-edge Health System Patient Intake Software. Designed to address the complex challenges faced by health systems and patients alike, Phreesia offers a dynam…
Luma Health
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…
Luma Health leads on user satisfaction with a 4.8-star rating across 72 reviews.
Phreesia vs Luma Health — at a glance
| Feature | Phreesia | Luma Health |
|---|---|---|
| Rating | 4.0 / 5 | 4.8 / 5 |
| Reviews | 18 | 72 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Small Business, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Patient Engagement Software | Patient Engagement Software |
| Platforms | Browser Based (Cloud) | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Phreesia and Luma Health
- User satisfaction: Luma Health scores higher with a 4.8-star average.
- Deployment: Phreesia supports Browser Based (Cloud); Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Phreesia vs Luma Health — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Phreesia vs Luma Health: Biggest differences
Start here before you go deeper into features.
Best for health systems needing complex patient intake and multi-EHR integration.
- You manage patient intake across multiple specialties within a health system.
- Your organization handles complex risk-sharing agreements like ACOs.
- You require seamless integration with multiple EHR systems.
- You run a small clinic without complex EHR integration needs.
- You need transparent, off-the-shelf pricing without lengthy sales consultation.
Best for HIPAA-compliant, multilingual patient communication and appointment management.
- You need secure, HIPAA-compliant messaging for patient communication.
- You want automated multilingual appointment reminders to reduce no-shows.
- Your healthcare organization has dedicated administrative staff managing patient engagement.
- You operate a small practice without dedicated administrative resources.
- You require transparent, fixed pricing or extensive integration details upfront.
Phreesia: Best for health systems needing complex patient intake and multi-EHR integration. Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management.
Description | Revolutionize the patient intake process with Phreesia, a cutting-edge Health System Patient Intake Software. Designed to address the complex challenges faced by health systems and patients ... Read More about Phreesia | Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Phreesia and Luma Health Compare on Features?
Total Features | 8 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Phreesia and Luma Health on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Plans |
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Phreesia vs Luma Health: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Phreesia vs Luma Health Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Phreesia User Reviews & Rating Comparison
User Ratings | 4 (based on 18 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with appreciation for its specialized healthcare intake capabilities, tempered by concerns about pricing transparency and implementation complexity. What buyers like
Common complaints
| Buyer sentiment Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Phreesia and Luma Health Customers
Customers |  Piedmont  VCS  Houston |  Cisco  Stanford Medicine  TMC |
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Media and Screenshots
Screenshots |  1 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  1 Videos |  3 Videos |
Top Alternatives to Phreesia and Luma Health in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Phreesia or Luma Health?
- Luma Health edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do Phreesia and Luma Health offer a free trial?
- Neither Phreesia nor Luma Health currently lists a free trial.
- What is the starting price of Phreesia vs Luma Health?
- Phreesia starts at Contact for pricing. Luma Health starts at Contact for pricing.
- What are the top alternatives to Phreesia?
- Top alternatives to Phreesia include FollowMyHealth, Clearwave, Luma Health, WELL, ChartLogic Patient Portal.
- What are the top alternatives to Luma Health?
- Top alternatives to Luma Health include CareMessage, WELL, Relatient, Clearwave, FollowMyHealth.